Multi Site Business Manager

3 days ago

Manchester, United Kingdom Aveda Full time
Aveda - Senior Retail Manager - Manchester

**Job Summary**

The Senior Retail Manager is accountable for the overall performance of approx. 20 Aveda Accounts in the North and is responsible for managing the commercial performance and driving the Aveda ecosystem between stores and Aveda Salons.

**Key Responsibilities**

  • Recruit, lead, and develop the Aveda Point-of-Sale team to consistently deliver Brand expectations on sales, service, operations, and product.
  • In collaboration with the National Sales & Operations Manager, the role is responsible for defining the commercial strategy for each business location, setting objectives, and delivering operational excellence through the Brand Strategy.

**Sales & Service**

  • Launch Aveda into New Accounts with excellence.
  • Monitor and drive performance of sales and productivity targets.
  • Lead Point of Sale team to achieve their target through regular and impactful communication that engages and inspires.
  • Monitor commercial Brand specific KPIs and through the POS teams, taking appropriate corrective actions if needed.
  • Collaborate with relevant internal departments, retail partners, and peers to create and execute a door-by-door strategy to drive traffic, conversion, and cater to the needs of the local consumer, aligned with the Brand Strategy.
  • Lead the POS teams to understand and deliver effective use of social media, leveraging opportunities to drive the business, protect, and enhance the Brand image.
  • Maintain in-depth knowledge of surrounding competition, omni-channel initiatives, market trends, demographics, and consumer needs, behaviors, reactions, ensuring relevant commercial feedback is provided to key stakeholders.
  • Be an Ambassador for the Brand – lead the way to ensure Brand values are represented and brought to life.
  • Cultivate a superior service culture focusing on the consumer as our #1 priority. Inspire, motivate, educate, and coach Point of Sale Management on all elements of Consumer Service.
  • Lead all elements of the consumer journey and attain the consumer service goals.
  • Always ensure excellent consumer service in all doors by spending time on the sales floor to observe and seek consumer feedback.
  • Ensure POS teams always deliver excellence in Consumer Service – encouraging a zero consumer complaints mind-set and a focus on excellence in execution.
  • Drive POS teams to build a consumer recruitment and retention strategy to grow a loyal consumer base.
  • Deliver Brand education via the digital tools and resources available to upskill Point of Sale teams.
  • Coach the Point-of-Sale teams on Consumer Service, sales techniques, and product knowledge to improve performance.
  • Ensure local salon referral communication by building Salon relationships.

**Team Management**

  • Provide clear goals and expectations.
  • Communicate and engage the team in business objectives.
  • Foster teamwork and team spirit.
  • Train, coach, and develop Point of Sale.
  • Conduct required performance reviews and appraisals, based on performance goals and KPIs.
  • Develop a culture of individual accountability, with a focus on achievement & performance, behaviors, and compliance to policies and procedures.
  • Deploy scheduling/staffing processes to ensure that Point of Sale schedules are built to maximize sales and productivity.
  • Ensure all Employee Data is stored, maintained, and accurate through the appropriate systems always adhering to legislation.
  • Ensure that high-quality Point of Sale teams are recruited, inducted, retained, and developed.
  • Devise a clear succession plan for key roles across the area utilizing talent from across all ELC brands. Actively work on talent identification and development to ensure key roles are filled, reducing business risk.
  • Collaborate with all teams to devise training needs assessment to create effective training solutions.

**Operations**

  • Audit/approve schedules to maximize peak hours sales and support training objectives manage staffing allocations in line with payroll budget targets and sales performance.
  • Complete all account documentation accurately and on time.
  • Lead POS team to always deliver excellent standards (product presentations, displays, messaging, pricing) and review during store visits.
  • Maintain inventory Management procedures ensuring inventory is managed to optimize business opportunities.
  • Ensure that all Point-of-Sale staff adhere to company policies and procedures in Health & Safety and all areas of operational activity.
  • Collaborate closely with the central teams, retail partners, and local contacts to provide timely maintenance of the premises and ensures a safe, clean, and aesthetically pleasing working and shopping environment.

**Commerciality**

  • Ensure Point of Sale teams maximize profitability through commercial stock Management, visual merchandising, and replenishment, taking appropriate action where necessary.
  • Maximize sales performance by ensuring effective use of reporting to support commercial decision making.
  • Take action to ensure stock packages are adequate, maximizing sales opportunities.
  • Ensure plans are executed effectively and efficiently to maximize sales opportunities through promotions and discounts.
  • Drive changes required to ensure business trends and external factors are capitalized on to realize opportunities to maximize sales.
  • Lead and inspire teams to identify trends and make suggestions to enhance product performance.

**Qualifications**

  • Inspirational Leader, confident in leading and developing teams.
  • Management experience mandatory in retail and/or consumer service.
  • Experienced in managing large teams/turnover.
  • Commercial and business acumen.
  • Experience in multi-site management with concrete measurable achievements.
  • Strong people Management experience, distance management essential.
  • Experience in training and coaching high-performing teams.
  • Ability to use technology to enhance communication and information cascade.

  • Assistant Site Manager

    4 weeks ago

    Manchester, United Kingdom MPR Site Services Ltd Full time

    About The Client: My client is a leading construction company specializing in commercial, student accommodation and logistics builds. They pride thmeselves on delivering high-quality projects on time and within budget. Due to their continued growth, we are seeking an enthusiastic and motivated Assistant Site Manager to join their team. Role Overview: As...

  • Site Operations Manager

    1 week ago

    Manchester, United Kingdom MPR Site Services Ltd Full time

    About MPR Site Services Ltd:MPR Site Services Ltd is a leading construction company specializing in commercial, student accommodation, and logistics builds. They pride themselves on delivering high-quality projects on time and within budget. Due to their continued growth, we are seeking an enthusiastic and motivated Assistant Site Manager to join their...

  • Site Operations Manager

    6 days ago

    Manchester, United Kingdom MPR Site Services Ltd Full time

    About MPR Site Services Ltd:MPR Site Services Ltd is a leading construction company specializing in commercial, student accommodation, and logistics builds. They pride themselves on delivering high-quality projects on time and within budget. Due to their continued growth, we are seeking an enthusiastic and motivated Assistant Site Manager to join their...

  • Assistant Site Manager

    2 weeks ago

    Manchester, United Kingdom MPR Site Services Ltd Full time

    About The Client:My client is a leading construction company specializing in commercial, student accommodation and logistics builds. They pride thmeselves on delivering high-quality projects on time and within budget. Due to their continued growth, we are seeking an enthusiastic and motivated Assistant Site Manager to join their team.Role Overview:As an...

  • Site Manager

    1 month ago

    Manchester, United Kingdom Meridian Business Support Full time

    Meridian are currently working with a New Build housing contractor in the North West who are looking to recruit an experience NVQ Level 6 Site Manager for an exciting project in Greater Manchester.    They are looking for a candidate with a prover track record of running new build housing projects and who is competent in masonry, timber frame and...

  • Site Manager

    3 weeks ago

    Manchester, United Kingdom Meridian Business Support Full time

    Meridian are currently working with a New Build housing contractor in the North West who are looking to recruit an experience NVQ Level 6 Site Manager for an exciting project in Greater Manchester.  They are looking for a candidate with a prover track record of running new build housing projects and who is competent in masonry, timber frame and LWSF.Key...

  • Site Manager

    2 weeks ago

    Manchester, United Kingdom Meridian Business Support Full time

    Meridian are currently working with a New Build housing contractor in the North West who are looking to recruit an experience NVQ Level 6 Site Manager for an exciting project in Greater Manchester. They are looking for a candidate with a prover track record of running new build housing projects and who is competent in masonry, timber frame and LWSF.Key...

  • Site Manager

    2 months ago

    Manchester, United Kingdom Meridian Business Support Limited Full time

    Meridian Business Support are currently working with a leading New Build housing contractor inthe North West who are looking to recruit an experience Site Manager for an exciting project in Greater Manchester.They are looking for a candidate with a prover track record of running new build housing projects and who is competent in masonry, timber frame and...

  • Site Manager

    3 weeks ago

    Manchester, United Kingdom Meridian Business Support Limited Full time

    Meridian Business Support are currently working with a leading New Build housing contractor inthe North West who are looking to recruit an experience Site Manager for an exciting project in Greater Manchester.They are looking for a candidate with a prover track record of running new build housing projects and who is competent in masonry, timber frame and...

  • Aveda - Multi Site Business Manager - Manchester - 37.5 Hours

    2 weeks ago

    Manchester, United Kingdom Aveda Full time

    Aveda - Multi Site Business Manager - Manchester - 37.5 HoursPosition Title: Mobile Business Manager - North Reports to: National Sales & Operations Manager Job Summary The Mobile Business Manager is accountable for the overall performance of approx. 20 Aveda Accounts in the North and is responsible for managing the commercial performance and driving...

  • Multi Trader

    3 months ago

    Manchester, United Kingdom Allied Site Services LTD Full time

    Multi trader required for ongoing role based in **Manchester (**M1) This role will be paying £140 per DAY based on a minimum 8 hour day. **Main duties**: Fitting Dishwashers and Fridges in Kitchens (Levelling and Fixing to Worktops and Connecting Water Supply) **Salary**: £140 per DAY License/Certification: CSCS Blue (required) Work Location: In...

  • Multi-site Cleaner

    3 months ago

    Manchester, United Kingdom Royal Mail Group Full time

    **Royal Mail P&FS are now recruiting for a Multi-site Cleaning Operative at Parcel Force Hub, Unit 5/6/7/8, Cakebread Street, M12 6HH & Parcelforce Lower Yard, Travis St,M1 2NF.** **Job Reference Number 308375** **Pay**:£10.90 per hour. **Benefits**: 22.5 days annual leave, rising to 25 after 5 years’ service, plus bank holidays, uniform, PPE, employee...

  • Site Manager

    5 days ago

    Manchester, United Kingdom V7 Recruitment Full time

    Job OverviewV7 Recruitment is seeking a highly skilled and experienced Site Manager to lead our client's flagship high-rise project in Manchester.The ideal candidate will have a strong background in managing multi-occupancy builds and internal trade packages, with a proven track record of delivering projects on time and within budget.The successful candidate...

  • Site Manager

    6 days ago

    Manchester, United Kingdom V7 Recruitment Full time

    Job OverviewV7 Recruitment is seeking a highly skilled and experienced Site Manager to lead our client's flagship high-rise project in Manchester.The ideal candidate will have a strong background in managing multi-occupancy builds and internal trade packages, with a proven track record of delivering projects on time and within budget.The successful candidate...

  • Site Manager

    1 day ago

    Manchester, United Kingdom Rise Technical Recruitment Ltd Full time

    Site Manager Northwest, with some requirement to travel & stay away £45,000 - £55,000 + Car Allowance + Progression + Training + BenefitsAn exciting role is on offer for a Site Manager looking to join a growing multi-disciplinary family-run company that offers fantastic progression opportunities and exciting projects.Are you an experienced Site Manager...

  • Multi-Site Sales Advisor

    4 months ago

    Manchester, United Kingdom BODYPOWER SPORTS LTD Full time

    Join us as a Multi-Site Sales Advisorcovering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could...

  • Business and Site Director

    1 week ago

    Manchester, United Kingdom The Estée Lauder Companies Inc. Full time

    Job SummaryThe Mobile Business Manager is a key role within The Estée Lauder Companies Inc., responsible for driving the commercial performance and growth of Aveda accounts in the North region. This position requires a strong leader who can manage a team of Point-of-Sale professionals to deliver brand expectations on sales, service, operations, and...

  • Multi-Site Sales Advisor

    3 weeks ago

    Manchester, United Kingdom Bodypower Sports Ltd Full time €28,000

    Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could...

  • Site Manager

    1 week ago

    Manchester, United Kingdom V7 Recruitment Full time

    V7 Recruitment are looking for a Site Manager to work for our reputable client on a flagship high rise project in Manchester. In return they are offering: * Competitive salary * Car Allowance * Bonus scheme * Healthcare * 26 day holiday + bank holiday * 6% pension contribution * Life Assurance- 3x annual salary * Fuel card and...

  • Business and Site Director

    4 days ago

    Manchester, United Kingdom The Estée Lauder Companies Inc. Full time

    Job SummaryThe Mobile Business Manager is a key role within The Estée Lauder Companies Inc., responsible for driving the commercial performance and growth of Aveda accounts in the North region. This position requires a strong leader who can manage a team of Point-of-Sale professionals to deliver brand expectations on sales, service, operations, and...