Business Systems Analyst
1 week ago
We are seeking a highly skilled Business Systems Analyst to join our Finance team on a 12-month fixed-term contract. As the first point of contact for Finance business users, you will provide support and resolve issues related to various applications used by the team.
Key Responsibilities- Provide day-to-day application support to Finance business users, ensuring issues are logged on Cherwell.
- Investigate operational issues and resolve them or escalate as appropriate.
- Create or update procedures.
- All aspects of systems user administration.
- System administration and first line of support for all Finance systems.
- Extensive business stakeholder engagement. Work closely with the Finance functional area.
- Provide occasional weekend cover for any testing post infrastructure changes, e.g. BCP tests, patching.
- Help ensure that business users understand the functionality of Finance applications, particularly enhancements following upgrades.
- Help train business users as required.
- Help provide support to projects on the finance applications, such as upgrade testing.
- Proven experience interacting directly with end users.
- Experience within an application support role.
- An understanding of Finance and key operational areas.
- Basic SQL knowledge.
- Industry-related business knowledge - Property Management, Property Investment, Property Fund Management.
- SQL knowledge.
We believe in equal opportunities for all and aim to ensure that no current or prospective employee is treated less favourably on the basis of their gender, race, ethnicity, religion or belief, gender identity or expression, marriage or civil partnership, pregnancy and maternity, age, sexual orientation, or disability.
We welcome applications from all eligible candidates, and we particularly encourage applications from eligible candidates from a Black, Asian and Minority Ethnic background, as these groups are underrepresented throughout the financial services sector.
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