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Customer Success Manager

2 months ago

Doncaster, Doncaster, United Kingdom Project Control Tools Full time
About the Role

We are seeking an ambitious and highly motivated Customer Success Manager to join our team at Project Control Tools. As a key member of our team, you will be responsible for ensuring our clients are maximizing the benefits of our solutions.

Key Responsibilities
  • Client Training and Implementations: Provide training and support to clients on our solutions, both on-site and remotely.
  • Client Management: Serve as the primary point of contact for various clients across different sectors and sizes.
  • Collaboration: Work closely with other areas of the business, including senior team, sales, marketing, and development.
Requirements

To be successful in this role, you will need:

  • Industry experience in Rail or Construction.
  • Passion for providing quality service.
  • Knowledge of SaaS and Construction software (desirable).
What We Offer

As a Customer Success Manager at Project Control Tools, you will have the opportunity to work with our clients on a daily basis, ensuring they are getting the most out of our solutions. You will also be part of a dynamic team that is passionate about delivering exceptional service.