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Commercial Growth Manager
2 months ago
About the Role
We're seeking an experienced Commercial Growth Manager to join our retail team at the National Trust. As a key member of our team, you'll be responsible for driving profitable, sustainable growth and enhancing our visitor's experiences at our places.
Key Responsibilities
- Grow the business commercially in new and innovative directions, identifying new opportunities and exploiting them to meet budgets.
- Create ranges that link back to our cause, engaging both the organisation and our supporters, and extending the Trust's reach and emotional connection to our audiences.
- Curate ranges that relate to the place they are sold, extending and enriching the visitor experience in the retail environment.
- Manage multiple categories in Theme and build and maintain excellent relationships with the retail and area managers and the wider buying, merchandising, sourcing and visual merchandising team.
Requirements
- Knowledge of the UK retail market and worldwide supplier base for the relevant product areas.
- An understanding of product design, product development and manufacturing processes.
- Experience of Property theme range building, product management and understanding of the drivers for customer satisfaction, repeat business, spend, margins and profitability across multiple sites and online.
- Knowledge of buying planning systems.
- Experience in ensuring policies, frameworks and standards are fully implemented.
- Excellent communication and influencing skills and the ability to build relationships in a multi-stakeholder environment.
- Analyzing data to produce insight which drives performance.
- Resilience and tenacity, able to work under pressure and to manage multiple deadlines.
The Benefits
- Substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for you, a guest and your children (under 18).
- Rental deposit loan scheme.
- Season ticket loan.
- EV car lease scheme.
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible.
- Employee assistance programme.
- Free parking at most Trust places.
