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Capacity Planning Lead
2 months ago
We are seeking a highly skilled and experienced Capacity Planning Manager to join our team at Amazon UK Services Ltd. in a Senior Capacity Planning Manager role.
The ideal candidate will have a strong background in capacity planning, with experience in leading large-scale projects and programs. They will be responsible for driving the optimization of key OTR Capacity Planning metrics, delivering projects to improve demand and supply planning, and supporting the development of systems and tools.
The successful candidate will have excellent leadership skills, with the ability to manage multiple programs and influence stakeholders across the organization. They will also have strong analytical skills, with the ability to analyze complex data sets and develop innovative solutions.
Key Responsibilities- Drive the optimization of key OTR Capacity Planning metrics to delight our customers on both performance and cost.
- Identify and develop programs to address areas of opportunity for standardization and efficiency improvement within the end-to-end last mile supply chain.
- Support programs across multiple work streams, ensuring teams execute daily and weekly cadence while delivering key programs on time.
- Engage and earn the trust of operational leaders across EU Amazon Logistics to help drive standardization of process and execution framework.
- Develop cross-functional relationships with first, middle mile, fulfillment, and central teams to drive overall EU operations alignment.
- Partner with central tech and expansion teams to facilitate the translation of business requirements into technology requests and ensure OTR capacity planning has access to best-in-class management platforms.
- Implement a culture of continuous improvement through proven methodologies.
- Establish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language requirements.
- Bachelor's degree with experience in a program management role.
- Strong leadership skills; experience leading large-scale projects or programs; owning weekly and monthly status reports and updates.
- Strong project management and analytical skills; ability to manage different programs at a network level to influence and obtain buy-in, and then drive execution, analysis, and achievement of the right results.
- Problem-solving skills and the ability to quantitatively analyze challenges, scope technical requirements, and effectively prioritize program deliverables.
- Excellent written and verbal communication skills with understanding of tech development processes and software lifecycle.
- Proven track record for delivering results on large, cross-functional, international milestone projects.
- MBA or Master's degree in Engineering, Computer Science, or operations-related fields with minimum 5+ years of relevant experience.
- Experience in supply chain management/technologies and implementing Kaizen/continuous improvement processes.
- Experience with agile or similar program management methodologies.
- Proven track record in communicating with technical and non-technical stakeholders across multiple business units and engaging with remote teams and external partners.
- Strong data manipulation background and ability to work with numbers on a daily basis; experience with analyzing big data sets; SQL, Python, VBA, and similar a plus.
- Ability and interest to work in a fast-paced and ambiguous environment with good judgment in stressful situations.
- Ability to deep dive and develop innovative ideas for process challenges.
