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Sales and Marketing Professional

2 months ago


Norwich, Norfolk, United Kingdom Visit East of England Full time
About Us

Visit East of England is a leading tourism organisation dedicated to enhancing the region's visitor economy. We collaborate with a wide range of stakeholders, including Destination Management Organisations (DMOs) and local authorities in Suffolk and Norfolk. Our organisation operates under the parent company Visit East Anglia, a private sector, not-for-profit organisation established in 2011.

The Role

We are seeking a highly motivated and resilient Sales Advisor to join our dynamic team. The ideal candidate will be a driven individual who thrives under pressure and is motivated by achieving and exceeding sales targets.

Key Responsibilities
  • Consistently work towards and exceed monthly sales targets.
  • Maintain accurate records of all sales activities and client interactions.
  • Manage and update client contact details and listing renewal dates in our CRM system.
  • Collect and verify trade data to ensure consistency and accuracy across all web listings.
  • Process trade data promptly and accurately.
  • Maintain and update our trade database, ensuring compliance with GDPR and VEA's privacy policy.
  • Collaborate with the Web, Comms, and Admin Executive and other team members to support various ad hoc tasks and trade data needs.
  • Assist in planning and implementing business and trade events, including the annual VEE conference.
Requirements
  • Five GCSEs at Grades A-C (including Mathematics and English), or equivalent qualifications or equivalent experience
  • Experience of working with Microsoft Office, Word, Excel and Outlook
  • Experience of working effectively in a team
  • Experience of prioritising tasks to achieve objectives
  • Experience of working in a sales role
  • Experience of working in a B2B role
  • Experience of working within the tourism sector
  • Interpersonal skills and the ability to work sensitively with different people's needs
  • Good communication skills in English Language – including ability to produce grammatically accurate emails
  • Ability to communicate effectively with staff and with consumers/customers
  • Professional telephone manner
  • Analytical skills
  • Organisational skills
  • Attention to detail
  • Self-motivated to work independently without close supervision
  • Ability to use own initiative and resolve standard problems
  • Ability to work in team environment effectively
  • Ability to learn quickly and willingness to undertake further training, learn new IT and other skills and apply learnt skills in the workplace