Senior Associate, Client Processing Team Lead

3 weeks ago


Manchester, United Kingdom BNY Full time
Job Title: Senior Associate, Client Processing Team Lead

At BNY, we're seeking a highly skilled and experienced Senior Associate to lead our Client Processing Team. As a key member of our Middle Office Team, you'll be responsible for supervising and managing the day-to-day operations of a small- to medium-sized client processing support team.

Key Responsibilities:
  • Supervise and manage the daily transactional workflow within the team, ensuring timely completion of tasks and alignment of team resources.
  • Act as the first line supervisor for assignment of tasks and resolution of issues, providing guidance and support to team members.
  • Ensure the volume of work produced meets product/service standards and exceeds quality standards, with proper review and documentation.
  • Serve as the team's initial point of contact for issues requiring escalation, providing effective communication and problem-solving skills.
Requirements:
  • Associates degree in a related discipline or equivalent combination of education and experience is required.
  • Experience in the securities or financial services industry is a plus.
About BNY:

BNY is a leading global financial services company, empowering employees to grow and succeed in a culture of excellence. We're committed to creating an inclusive workplace and are recognized for our innovative approach to financial services. Join us in our mission to make money work for the world.

Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs, including flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.



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