Oracle Financials Functional Support Specialist

2 weeks ago

London, Greater London, United Kingdom GB001 Marsh Ltd Full time

Job Summary:

GB001 Marsh Ltd is seeking an experienced Oracle Financials Functional Support Specialist to join our team. As a key member of our Corporate Information Solutions (CIS) Autonomous Finance Team, you will provide critical front-end application support and assistance related to Oracle Financials across Marsh McLennan (MMC).

Key Responsibilities:

  • Provide technical support and assistance to clients using Oracle Financials, including troubleshooting and resolving issues related to system functionality, configuration, and integration.
  • Collaborate with cross-functional teams to identify and resolve complex technical problems, ensuring timely and effective solutions.
  • Act as a subject matter expert on Oracle Financials, staying up-to-date with the latest features, enhancements, and best practices.
  • Assist in the implementation and configuration of Oracle Financials systems, ensuring proper setup and integration with other systems.
  • Conduct system testing and validation to ensure the accuracy and reliability of Oracle Financials systems.
  • Develop and maintain documentation, including user guides, troubleshooting guides, and knowledge base articles, to support end-users and internal teams.
  • Provide training and guidance to end-users on the effective use of Oracle Financials systems.
  • Collaborate with vendors and third-party providers to escalate and resolve issues that require their expertise.
  • Stay informed about industry trends and advancements in Oracle Financials and related technologies and provide recommendations for system improvements and optimizations.

Requirements:

  • Functional support experience for Oracle Financial applications or similar Enterprise Resource Planning (ERP) systems.
  • Knowledge of or experience in front-end Oracle Financials, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, I-procurement, iExpenses, Order Management, Purchasing, Payables, and Oracle Account Reconciliation Cloud (ARCS)
  • Strong understanding of SQL for effective data analysis & troubleshooting
  • Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
  • Familiarity with Oracle E-Business Suite or Oracle Cloud ERP.
  • Oracle certifications in Oracle Financials or related areas
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
  • Proven ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
  • Bachelor's degree in information technology.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading insurance broker and risk adviser.

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