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Supplier Operations Supervisor

2 months ago

Northampton, Northamptonshire, United Kingdom Barclays Bank UK PLC Full time
Position Overview

Join Barclays as a Supplier Operations Supervisor, where you will be instrumental in directing the future of our Execution Services division. Your primary responsibility will be to manage operational functions, maintain procedural integrity, implement risk mitigation strategies, and ensure compliance with applicable regulatory standards.

Key Responsibilities
  • Analyze operational data to identify trends and opportunities for process enhancements and the development of new procedures.
  • Oversee the operations within a designated business area, promoting efficient processes and compliance initiatives to support the bank's objectives.
  • Collaborate with both internal and external stakeholders, including business leaders and service providers, to align operations with the bank's goals and service level agreements.
  • Lead and mentor operational staff, providing guidance and support to enhance the quality of service delivery.
  • Develop and manage key performance indicators (KPIs) to assess the effectiveness of operational functions, leveraging data and technology for continuous improvement.
  • Ensure adherence to all regulatory requirements and internal policies related to customer service.
  • Foster an open environment for feedback, encouraging colleagues to voice their opinions and ensuring that the people agenda remains focused on critical areas.
  • Work closely with HR to implement retention strategies aimed at reducing attrition.
Expectations for Leadership Role
  • Provide consultation on complex issues, offering advice to leadership to facilitate the resolution of escalated matters.
  • Identify risk mitigation strategies and develop new policies to support governance objectives.
  • Take responsibility for managing risks and enhancing controls in relation to operational activities.
  • Engage in collaborative efforts across various functions to ensure alignment with organizational objectives.
  • Conduct in-depth analysis of data from diverse sources to solve problems creatively and effectively.
  • Communicate intricate information clearly, especially when dealing with sensitive topics or challenging audiences.
  • Influence stakeholders to achieve desired outcomes.
All team members are expected to embody the core values of Respect, Integrity, Service, Excellence, and Stewardship, which guide our actions and decisions. Additionally, a mindset focused on Empowerment, Challenge, and Drive is essential for success at Barclays.

Benefits

Barclays offers a competitive benefits package tailored to meet the needs of you and your family, including:
  • Generous holiday allowance
  • Life insurance
  • Private healthcare
  • Pension contributions
  • Professional development opportunities
  • Competitive salary
  • Income protection
  • Flexible working arrangements
  • Additional voluntary benefits
  • Structured career progression
Technological Environment

At Barclays, we leverage technology to support our global customer base, ensuring efficient transaction processing and data management. Join us in a dynamic environment where your contributions can create significant impacts.

Work Locations

Our innovative workspaces are designed to foster collaboration and creativity, providing opportunities to engage with top talent and industry leaders.