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Regional Customer Account Manager
2 months ago
We are seeking a highly skilled and experienced Regional Customer Account Manager to join our team at Barclay Meade. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers in the EMEA region.
Key Responsibilities- Customer Relationship Management: Build and maintain strong relationships with customers to meet their needs and exceed their expectations.
- Service Delivery: Ensure the highest quality of service is provided to customers in a cost-effective manner.
- Commercial Negotiations: Conduct commercial negotiations with customers to ensure compliance with business and customer needs.
- Project Management: Manage projects from start to finish, ensuring timely and cost-effective delivery.
- Communication: Communicate regularly with customers and internal stakeholders to ensure seamless service delivery.
- Problem-Solving: Identify and resolve customer issues in a timely and professional manner.
- Experience: 5+ years of customer account management experience in the aviation industry.
- Skills: Strong commercial ability, excellent communication and interpersonal skills, and ability to work effectively in a team environment.
- Education: Postgraduate business qualification or equivalent experience.
Barclay Meade is a leading provider of customer service solutions in the EMEA region. We are committed to delivering exceptional service to our customers and are seeking a highly skilled and experienced Regional Customer Account Manager to join our team.
