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Administrative Support Officer
2 months ago
About the Role
We are seeking an enthusiastic and motivated individual to join our Clerical Team within the Rehabilitation Department at South Tees Hospitals NHS Foundation Trust. As an Administrative Support Officer, you will provide reception and clerical support to our team, ensuring the smooth operation of our outpatient appointment service.
Main Responsibilities
- Undertake general receptionist duties, including meeting and greeting patients and visitors, and directing them to the appropriate area within the department or hospital.
- Assist in the management of outpatient waiting lists and clinics, recording information and making appointments.
- Provide clerical, administrative, and information technology support to the Rehabilitation Centre.
Requirements
- Basic level of education, including English and Maths, or equivalent qualification/work experience.
- Relevant secretarial/administrative experience.
- Knowledge of a range of secretarial procedures and software programmes.
Desirable Qualifications and Experience
- NVQ II or equivalent.
- RSA II or equivalent.
- Experience of using a computerised appointments system, such as the Camis system.
- Experience of working in a healthcare setting and basic knowledge of the NHS.
About Us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
- Your Leadership Impact.
- Service Improvement for Beginners.
We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
