Vice President, Middle Office Operations
3 weeks ago
We are seeking a highly skilled and experienced Vice President to join our Middle Office Account Onboarding team in Manchester, UK. As a key member of our team, you will be responsible for leading complex conversion activities, ensuring client satisfaction, and driving project quality and efficiency.
Key Responsibilities- Responsible for JSIT, JUAT, and UAT testing for Middle Office Operations, handling client engagement for each phase.
- Oversee the overall success of client testing and conversions, ensuring client satisfaction through monitoring project quality and efficiency, as well as direct client experience.
- Lead large complex conversion activities related to a mix of complex institutional client relationships, requiring in-depth understanding of middle office, custody, and fund accounting processing activities.
- Complete accurate conversion of data on Middle Office systems to provide daily, weekly, or monthly valuation clients, reviewing control reports to effectively mitigate risks and resolve problems that arise during the conversion process.
- Lead project management activities for testing and conversion, including reporting, planning, issue/risk tracking, scheduling, effort estimation, and day-to-day tracking, and other project documentation preparation.
- Identify significant gaps or quality issues in transition processes and make recommendations for improvement.
- Act as SME to support Product in defining service offering.
- Exercise own judgement and collaborate with multiple internal and external stakeholders to resolve testing and conversion issues, reviewing/approving work of junior team members.
- Regularly interact with clients in answering questions and resolving multifaceted inquiries for the implementation phases of JSIT and JUAT.
- Create internal and external metrics for Middle Office JSIT, JUAT, and UAT phases.
- Bachelor's degree in finance or equivalent combination of education and asset servicing experience required.
- Experience in asset servicing, middle office, derivatives, corporate actions, and accounting essential for this role.
At BNY Mellon, our inclusive culture speaks for itself. We are a Fortune World's Most Admired Companies & Top for Diversity and Inclusion, Bloomberg's Gender Equality Index (GEI), Human Rights Campaign Foundation, Corporate Equality Index, Disability: IN – % score, Dow Jones Sustainability Indices, Top performing company for Sustainability, and Forbes Blockchain company.
We offer highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
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