Experienced Part-time Store Supervisor

5 days ago

Chester, Cheshire, United Kingdom MONSOON Full time

About Us

At Monsoon, we're a lifestyle brand that's passionate about connecting contemporary designs with a network of craftspeople, creating unique collections to be cherished.

Our Values

We're built on a way of working that we're proud of, where values and ethics go hand in hand. We value the qualities of enthusiasm, integrity, and the desire for success.

The Role

We're looking for an experienced part-time Store Supervisor to join our team at Cheshire Oaks Monsoon Accessorize. As a Store Supervisor, you'll be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Monsoon values.

Key Responsibilities

  • Lead by example, inspiring your team to make Monsoon Accessorize a great place for all who work and shop with us.
  • Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through your team.
  • Someone who demonstrates passion, drive, and resilience, with a can-do approach.
  • The ability to communicate openly and effectively.
  • A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

What You'll Achieve

  • Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Monsoon values.
  • Generating profit, through exceeding key performance indicators (KPIs).
  • Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
  • Support the management team in maximising commercial opportunities to drive sales within your store, implementing visual merchandising and window guidelines to a high standard.
  • Promote and deliver piercing services to customers, with your team.
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
  • Ensure an inclusive environment, promoting equality and diversity with your team.

What We Offer

  • A competitive salary and exciting bonus scheme.
  • A staff uniform allowance – enabling you to have fun wearing our accessories.
  • Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
  • An additional day's holiday to celebrate your birthday.

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