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Customer Service and Sales Associate

2 months ago


Hatfield, Hertfordshire, United Kingdom Adecco Full time

Job Summary

We are seeking a highly motivated and organized Internal Sales Officer to join our client's team in the electro-mechanical telecommunications industry. This is an excellent opportunity to showcase your exceptional sales administration skills and play a key role in our client's day-to-day operations.

Key Responsibilities

  • Act as the primary point of contact for our client's customers, ensuring exceptional service at all times.
  • Foster strong relationships with key accounts, driving sales revenue and maintaining customer loyalty.
  • Collaborate with fellow Internal Sales Officers to proactively manage customer expectations.
  • Ensure seamless coordination with external sales teams, planning, and purchasing departments.
  • Support order processing and fulfillment as needed.

Requirements and Qualifications

  • Proven experience in key account management, customer service, and sales support (2+ years).
  • Excellent communication skills, with a friendly and confident telephone manner.
  • Proficiency in computer systems and a willingness to learn new technologies.

Working Hours

  • Monday - Thursday: 07:30 - 16:00 (Office) / 08:00 - 16:30 (Remote)
  • Friday: 08:00 - 15:30 (Remote)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.