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Senior Project Manager
2 months ago
About the Role:
M3 Global Research, a leading provider of market research services, is seeking a highly skilled Senior Project Manager to join our team. As a Senior Project Manager, you will be responsible for managing complex market research projects from start to finish, ensuring timely delivery, high-quality results, and exceptional client satisfaction.
Key Responsibilities:
- Manage international market research projects through the entire project lifecycle, ensuring client satisfaction and project financial goals are at the core of decision making.
- Coordinate project kickoff meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
- Program, translate, overlay, and test projects, ensuring quality standards and timelines are met.
- Launch projects and analyze results, providing detailed feedback to clients with a solution approach.
- Manage fieldwork, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery.
- Ensure market research participants have a positive project experience by following sampling practices, ensuring incentive approvals and project queries are handled in a timely manner.
- Provide agreed deliverables within expected timelines and quality, meeting billing deadlines and goals.
- Comply with M3's operating procedures, ensuring all practices and systems follow the ISO Accreditation and M3 policies.
- Guide and lead junior staff assigned to support and work on projects managed by the Senior Project Manager.
- Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance on market research studies.
Requirements:
- Bachelor's Degree or equivalent work experience.
- 2+ years' experience in market research project management, preferably in healthcare.
- Self-motivated individual with exceptional time management, organizational skills, and attention to detail.
- Strong Microsoft Office skills, including Excel, Outlook, and Word.
- Ability to manage multiple online research projects accurately and on time in a fast-paced environment.
What We Offer:
- 25 days annual leave.
- Participation in an annual bonus scheme linked to the profitability of the business.
- Pension 4%/4% employee/employer contributions of qualifying earnings.
- Company's medical cash plan, including subsidised gym membership and a staff discount scheme.
- Cycle scheme.
