Field Service Leader

1 month ago

Edinburgh, Edinburgh, United Kingdom oilandgas Full time
Job Title: Field Service Leader

We are seeking a highly skilled and experienced Field Service Leader to join our Connected Services team at Honeywell. As a Field Service Leader, you will be responsible for managing a high-profile site at Bootle and supervising a service engineering team to provide best-in-class hard FM service to our client base.

Key Responsibilities:
  • Apply leadership skills to improve team performance and engagement in new opportunities for market penetration, team deployment, and sales growth.
  • Liaise with multiple stakeholders to prevent and resolve client problems and explore additional revenue-generating opportunities.
  • Achieve working capital targets by resolving debt issues on time and ensuring cash collection targets are met.
  • Drive and improve metric reporting procedures and own financial metrics, targets, and budgets.
  • Help Honeywell become the client's top choice by improving upon the client and product support function.
  • Drive the remote connection and analytics of data for contracts, while ensuring cyber security is in place.
  • Health and safety accreditation.
  • Management experience in progressive roles with budget management, capacity planning, project management, managing third-party contractors, and life cycles.
  • Organizational transformation and leadership and change management skills.
  • Strong customer service ethic and ability to prioritize tasks.
  • Effective PC skills in a Windows operating environment and excellent written and interpersonal communication skills in English.
  • Ability to communicate to all levels of the organization and strong project management and organizational skills.
  • Proven supplier management and development and attention to detail.
  • Balance strategic approach with rigorous operational execution and manage through complexity and ambiguity to successfully deliver results.
  • Resilience to overcome challenges and not be distracted from meeting the overarching objective.
  • Engage at senior leadership level and motivate team on the ground.
Qualifications:
  • Experience managing a team and managing change within a team.
  • Understanding of P+L and life cycle budget.
  • Good track record of hitting KPIs and forecasts.
  • Previous experience in a client-facing role and managing larger accounts.
  • Innovative in regards to growing a client base with Honeywell technology.
  • Background in BMSE or fire with some cybersecurity knowledge preferred.
We Offer:
  • A culture that fosters inclusion, diversity, and innovation.
  • Market-specific training and ongoing personal development.
  • Competitive salary and benefits.
  • Opportunity to join a fast-growing, ever-changing global organization providing world-class products and services to our clients.

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