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Head of Marketing Operations

2 months ago

London, Greater London, United Kingdom Regional Office United Kingdom Full time

Department: Marketing

Job Level: Director

Job Type: Full Time

Hours per week: 40

Job Reference: req11678

Position Overview:

We are excited to announce an opening for the Head of Marketing Operations position. In this role, you will lead the Regional Marketing teams and collaborate closely with the VP of Brand & Content Marketing, as well as the Lifestyle and Brand/Content teams. Your primary focus will be to effectively convey the ongoing strategies of the group through various channels including campaigns, public relations, marketing initiatives, partnerships, and promotions.

Key Responsibilities:

  • Design, organize, and implement the annual campaign calendars for the PPHE Hotel Group, along with multi-brand B2C, B2B, and M&E campaigns, in conjunction with broader marketing teams, including Arena Hospitality Group and Radisson Hotel Group.
  • Identify and capitalize on commercial opportunities and initiatives.
  • Oversee the UK & NL Regional Marketing teams, collaborating with local General Managers and hotel teams to execute the Park Plaza 90-day plans and ongoing marketing activities.
  • Engage actively in Marketing, PR, Commercial, and Operational meetings.
  • Manage and strategize Regional PR activities.
  • Coordinate and execute media and marketing events effectively.
  • Direct and oversee photo, video, and multimedia productions across the estate.
  • Monitor, report, and communicate activity results.
  • Manage the hotel Content Matrices, ensuring timely updates of hotel, restaurant, bar, M&E, and other relevant online platforms and listings.
  • Assist the VP of Brand & Content Marketing and other team members in launching new hotels, restaurants, and products.
  • Provide and disseminate relevant industry and competitor insights.
  • Supervise PR & Marketing Managers in both the UK & NL regions.
  • Support the Brand, Guest, and Digital Experience team with various initiatives.
Benefits:
  • Discounted hotel rates across PPHE and Radisson Hotel Group for you and your family & friends.
  • Food and beverage discounts at our restaurants and bars for your entire party.
  • Start with 30 days of annual leave (pro rata), including public holidays, with an increase based on years of service.
  • Enjoy two complimentary meals per day.
  • Access to 40% of your salary before payday through Wagestream.
  • Participate in the Vitality at Work scheme with excellent gym discounts and more.
  • Take advantage of the Ride to Work scheme and free cycling lessons.
  • Benefit from a 24/7 employee assistance program.
  • Engage in departmental productivity and service incentive schemes.
  • Utilize the Benefit Hub for discounted prices at numerous retailers, attractions, restaurants, and cinemas.
  • Receive free dry cleaning for your work uniform.
  • Participate in annual staff parties and events.
  • Join our company pension plan and benefit from award-winning training.
We look forward to your application