Food and Beverage Team Lead

2 days ago

Edinburgh, Edinburgh, United Kingdom Lost Shore Surf Resort Full time

Job Summary:

We are seeking a highly motivated and experienced Food and Beverage Team Member to join our team at Lost Shore Surf Resort. As a key member of our F&B team, you will be responsible for leading the food and beverage operation and events programme at our resort in Edinburgh.

Key Responsibilities:

  • Lead the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR) in Edinburgh.
  • Collaborate as an essential member of the F&B Front of House (FOH) and Events Teams.
  • Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.
  • Report to the F&B Manager while working closely with the F&B Team Leaders and alongside Rogue Village (RV).

Visitor Experience:

Collaborate with F&B Manager & Team Leaders and Rogue Village to understand and exceed visitor expectations, ensure visitor satisfaction and recommendations, meet and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services on time and within budget.

Working as a Team:

Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.

Ways of Working:

Ensure adherence to LSSR's Health and Safety policy, maintain updated training records, comply with Risk Assessments, operate within licence and permit parameters, foster a strong H&S culture, support the Duty Manager Team during incidents, and keep accurate records of all incidents within F&B and Events.

Qualifications, Skills and Experience:

· A passion for hospitality, seasoned with proven team leader experience

· The drive to make a difference — we need a team leader that wants to be part of a creative, innovative and market-leading hospitality venue.

· A flair for food & drink, you should be a passionate foodie first and well networked in the contemporary Scottish hospitality scene

Additional Information:

As a Food and Beverage Team Member you'll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort's smooth operation during peak times is essential.

Why Join Our Team:

· A front-row seat to the opening of Europe's largest inland surf resort.

· A team that knows how to have fun at work but equally understands the value of hard graft.

· A chance to put your stamp on Lost Shore's legacy.

· On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more

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