Food and Beverage Team Associate

2 months ago


Edinburgh, Edinburgh, United Kingdom Accor Full time

Company Overview: Accor, a leading hospitality company, is dedicated to delivering exceptional guest experiences and creating memorable moments.

Job Summary:

Food & Beverage Team Member

We are seeking a highly motivated and customer-focused individual to join our Food & Beverage team as a Team Member. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:

  • Maintain a clean and organized breakfast area, ensuring that food and beverages are replenished at all times.
  • Provide exceptional service to guests, taking food and drink orders through our point-of-sale system and delivering orders promptly.
  • Ensure that all food service areas are clean and tidy, adhering to high standards of hygiene and food safety.
  • Take ownership of your designated section and station, working collaboratively with your team to deliver outstanding service.
  • Follow all reasonable requests from your supervisor or hotel management.

Requirements:

  • Passion for delivering exceptional customer service and hospitality.
  • A sparkling, upbeat personality with the ability to quickly build rapport with guests.
  • Fluency in English.
  • Excellent communication and customer relationship skills.
  • A team player with a commitment to working collaboratively to deliver exceptional guest experiences.

Accomplishments:

  • Employee benefit card offering discounted rates in worldwide hotels.
  • Free night stays in UK hotels and up to 50% discount in any Restaurant.
  • Meals on duty.
  • A day off for your birthday.
  • Refer a friend scheme.
  • Employee Assistance Program: support your wellbeing in your professional and personal lives.
  • Company sick pay.
  • Learning programs through Academies and apprenticeships.
  • Opportunity to develop talent and grow within the company.
  • Participate in initiatives to build a more inclusive and sustainable world.

Accomplishments:

At Accor, we are committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to grow.



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