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Property Management Trainee

2 months ago

Sheffield, Sheffield, United Kingdom Haybrook Full time
About the Role

We are seeking a highly motivated and ambitious individual to join our team as a Property Management Trainee at Haybrook Estate Agents in Sheffield. As a Property Management Trainee, you will play a key role in the management of our diverse portfolio of properties, working closely with our experienced team to deliver exceptional customer service and drive business growth.

Key Responsibilities
  • Conduct property inspections and assessments to ensure compliance with regulatory health and safety standards
  • Negotiate tenancy extensions and renewals, ensuring seamless transitions for landlords and tenants
  • Coordinate with contractors to manage maintenance and repair issues at properties, minimizing downtime and ensuring prompt resolution
  • Process deposit returns and resolve rental arrears in a timely and professional manner
  • Process eviction requests and ensure compliance with relevant laws and regulations
  • Build and maintain strong relationships with landlords and tenants, providing exceptional customer service and support
  • Manage complaints and concerns in a fair and transparent manner, ensuring customer satisfaction
  • Complete all check-in and check-out procedures, including full inventory reports, to ensure accuracy and compliance
Requirements
  • Passion for property management and a strong work ethic
  • Ambition to learn and grow within the role, with a drive to succeed
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with landlords, tenants, and colleagues
  • Strong problem-solving skills, with the ability to think critically and resolve complex issues
  • Ability to work independently and as part of a team, with a positive and flexible attitude
  • Basic knowledge of property management principles and practices, with a willingness to learn and develop skills
What We Offer
  • Competitive salary and uncapped commission opportunities
  • Company car and full-time working hours, with one-in-four Saturdays
  • 30 days annual leave, including bank holidays
  • Enrolment at the Spicerhaart Learning & Development Centre, with fully-funded training courses and career progression opportunities
  • Employee Assistance Programme (24/7 access to confidential helpline)
  • Eye care and Employee Referral Bonus
  • Company Pension Scheme and Personal 'Talk Time' with our CEOs
  • Opportunity to earn a place in the CEO Exclusive Achievers Club and the Spicerhaart 2025 Incentive Trip to Vietnam
  • Eligibility for our annual black tie Elevate Awards, in categories related to your role