Building Operations Manager
4 weeks ago
As a Building Manager at BNP Paribas Real Estate, you will be responsible for overseeing the delivery of an effective and compliant service to our clients. This will involve managing a team of in-house staff, suppliers, and consultants to ensure the smooth operation of our buildings.
Key Responsibilities:- Prepare, monitor, and reconcile service charge budgets
- Check and approve expenditure against service charge budgets
- Provide exceptional customer service to internal and external stakeholders
- Maintain regular and effective communication with clients, tenants, and internal colleagues
- Manage site-based staff, ensuring adherence to company policies and procedures
- Monitor works conducted by suppliers and audit their delivery
- Measure and report supplier performance against agreed SLAs
- Manage suppliers to ensure effective, safe, and compliant delivery of M&E services
- Work with specialist consultants to deliver agreed outcomes
- Procure goods and services, following company procedures and policies
- Develop, agree, and manage capital replacement programs
- Prepare management reports for stakeholders and attend/chair management meetings as required
- Undertake regular building inspections, complete reports, and initiate/progress required works
- Ensure compliance with statutory legislation, health and safety, and environmental regulations
- Degree or equivalent, or by experience
- Membership or Associate Membership of BIFM or IOSH
- National General Certificate in Occupational Safety and Health - accredited by NEBOSH
- Previous experience in a similar role
- Understanding of commercial leases and the landlord-tenant relationship
- Good understanding of service charge budgets and accounting principles
- Management of in-house and supplier staff
- Management of supplier relationships
- Good health and safety and environmental knowledge
- Extensive mechanical and electrical services knowledge
- Excellent English language skills - both written and spoken
- IT literate - MS Office at intermediate level
- Experience of managing multi-site environments
- Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m
We are proud to offer award-winning benefits to support and reward our employees, including:
- Heath & Leisure: 25 days annual leave + public holidays, private medical cover, health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events
- Financial: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme, share incentive plan, financial and mortgage advice
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