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Development Underwriter
1 month ago
We are seeking an experienced Underwriter to join our team at PIB Group, a leading provider of childcare insurance solutions. This exciting opportunity is ideal for a commercial underwriting specialist with a strong understanding of delegated authority schemes and disciplines.
Key Responsibilities:- Deal with underwriting referrals for new business quotations, mid-term adjustments, and renewals in line with agreed delegated underwriting authority guidelines.
- Handle technical team queries by phone and email within agreed authority limits.
- Conduct triage on system-generated renewals and identify policies that require additional information prior to renewal terms being generated.
- Approach insurers with referrals on scenarios that are outside of our Delegated Authority in terms of pricing, coverage, and policy conditions.
- Be organized with work allocation and prioritize tasks as necessary, while regularly reporting to the Product and Proposition Manager.
- Adhere to compliance and regulatory procedures.
- Ensure team KPIs, service standards, and targets are achieved and exceeded where possible.
- Be responsible for the oversight and reporting of Technical QA, as well as other ad-hoc reporting as required by the business.
- Be actively involved in assisting with coaching and providing training content, promoting a culture of excellent customer service, team performance, and continuous improvement.
- Proficient in Word and Excel.
- Proven underwriting experience and previous knowledge of delegated authority schemes.
- Experience working within a regulated FCA environment (essential).
- Ability to understand and implement 'best practice' in customer service.
- Good experience using bespoke systems, preferably including Acturis.
- High level of accuracy and attention to detail, coupled with excellent time management.
- Ability to work under pressure, adapt, and be flexible in approach.
- Excellent communication skills, including verbal, written, listening, and negotiation, with the ability to communicate at all levels.
- Competitive salary.
- Death in Service benefit of x4 salary.
- Company pension scheme.
- Enhanced maternity and paternity leave packages.
- Flexible benefits package allowing additional benefits to be added to the overall package.
- Discounted rates on PIB products.
- First-class employee benefits and welfare package to support employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking, and much more.
- Opportunity to take an extra day to support the local community, engage with charities, and 'give something back'.
- Wide range of discounts, including a kids pass, discounts at hairdressers and beauticians, climate change projects, and much more.
- Comprehensive learning and development framework, including professional study options and apprenticeships available to all employees, to support career development.
- Part of the PIB Community Trust, supporting fundraising and applying for grants from PIB Group towards chosen charities.
- PIB Group's commitment to improving their environmental impact in a responsible way.