Post-Sales Technical Specialist

4 weeks ago


Nottingham, Nottingham, United Kingdom Hamilton Woods Full time

Position: After Sales Engineer

Location: Nottingham

Sector: Automation and Materials Handling

Employment Type: Permanent

Salary: £40,000 - £45,000

Company Overview:

Hamilton Woods is a leader in the automation and materials handling sector, dedicated to delivering cutting-edge solutions tailored to diverse industry needs. Our commitment to exceptional customer service and operational excellence sets us apart in the marketplace.

Role Overview:

The After Sales Engineer will play a crucial role in ensuring customer satisfaction post-purchase. This position involves providing technical support, addressing client inquiries, and ensuring the effective implementation of our innovative solutions.

Key Responsibilities:

  1. Provide expert technical support to clients following the sale of products.
  2. Address and resolve customer inquiries and issues promptly.
  3. Collaborate with the sales and engineering teams to ensure seamless service delivery.
  4. Assist in the training of clients on product usage and best practices.
  5. Gather feedback from customers to inform product improvements.

We are looking for a motivated individual with a strong technical background and a passion for customer service to join our dynamic team.



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