Customer Service Specialist
1 month ago
As a Specialist Customer Care Advisor at Barclays, you will play a critical role in serving the complex needs of our customers. You will be the first point of contact for customers experiencing challenging life events, such as financial difficulty, scams, or bereavement. Your empathetic approach and expertise will help customers navigate these situations and find a fair and simple way forward.
Key Responsibilities- Provide personalized resolutions for customer queries and issues through multiple digital channels.
- Enhance the bank's digital capabilities by identifying areas for improvement and collaborating with internal stakeholders.
- Deliver exceptional customer service by responding to inquiries, resolving issues, and handling client requests efficiently.
- Support the collaboration of internal stakeholders, including sales, operational, and risk management teams, to meet client needs and expectations.
- Comply with all regulatory requirements and internal policies related to customer care.
We're seeking individuals who embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship. You will be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – in your daily work. If you're passionate about delivering exceptional customer experiences and have a strong understanding of digital channels, we encourage you to apply for this role.
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Customer Service Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Bank PLC Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Specialist to join our Specialist Customer Care team at Barclays Bank PLC. As a key member of our team, you will play a vital role in providing exceptional customer service while resolving more complex customer needs and requests.Key ResponsibilitiesProvide customer service through...
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Customer Service Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Bank PLC Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Specialist to join our Specialist Customer Care team at Barclays Bank PLC. As a key member of our team, you will play a vital role in providing exceptional customer service while resolving more complex customer needs and requests.Key ResponsibilitiesProvide customer service through...
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Customer Service Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAt Barclays, our Specialist Customer Care team is dedicated to serving the complex needs of our customers. As a key member of this team, you will play a vital role in helping customers navigate challenging life events, such as financial difficulties, scams, or bereavements.We strive to provide personalized solutions that are tailored to each customer's...
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Customer Service Specialist
2 months ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, helping them navigate complex financial situations and providing personalized solutions to meet their needs.Key...
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Customer Service Specialist
2 months ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, helping them navigate complex financial situations and providing personalized solutions to meet their needs.Key...
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Customer Service Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Greenbean Full timeJob DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team in Glasgow. As a key member of our team, you will be responsible for handling complaints and price comparison cases to agreed standards, in compliance with the Code of Conduct.You will use your detailed knowledge and investigative skills to fully explore cases,...
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Customer Service Specialist Glasgow
3 weeks ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeJob Title: Customer Service Specialist GlasgowWe are seeking a highly skilled and motivated Customer Service Specialist to join our team in Glasgow. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...
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Customer Service Specialist Glasgow
3 weeks ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeJob Title: Customer Service Specialist GlasgowWe are seeking a highly skilled and motivated Customer Service Specialist to join our team in Glasgow. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...
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Customer Service Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleAs a Specialist Customer Care Advisor at Barclays, you will play a critical role in serving the complex needs of our customers. You will be the first point of contact for customers experiencing challenging life events, such as financial difficulty, scams, or bereavement. Your empathetic approach and expertise will help customers navigate these...
-
Customer Service Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleAs a Specialist Customer Care Advisor at Barclays, you will play a critical role in serving the complex needs of our customers. You will be the first point of contact for customers experiencing challenging life events, such as financial difficulty, scams, or bereavement. Your empathetic approach and expertise will help customers navigate these...
-
Customer Service Specialist
2 months ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in serving the complex needs of our customers, providing them with exceptional support and guidance during challenging life events.Key ResponsibilitiesCollaborate with customers...
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Customer Service Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in serving the complex needs of our customers, providing them with exceptional support and guidance during challenging life events.Key ResponsibilitiesCollaborate with customers...
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Customer Service Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to helping customers navigate difficult...
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Customer Service Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to finding fair and simple solutions for...
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Customer Service Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to helping customers navigate difficult...
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Customer Service Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to helping customers navigate difficult...
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Customer Service Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to helping customers navigate difficult...
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Customer Service Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to helping customers navigate difficult...
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Customer Service Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to finding fair and simple solutions for...
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Customer Service Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Specialist Customer Care team at Barclays. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients who are experiencing complex and challenging life events.Our team is dedicated to helping customers navigate difficult...
