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Duty Manager

2 months ago

Washington, Sunderland, United Kingdom JD Gyms Full time

Job Summary: We are seeking a highly motivated and experienced Duty Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for leading and managing the day-to-day operations of our gym, ensuring exceptional customer service and driving business growth.

About the Role:

  • Lead and manage the day-to-day operations of the gym, including staff supervision and performance management.
  • Assume the responsibilities of the General Manager in their absence, ensuring seamless continuity of operations.
  • Develop and implement strategies to drive commercial performance, including sales and marketing initiatives.
  • Collaborate with the General Manager to set and achieve business objectives, including operational excellence and customer satisfaction.
  • Recruit, train, and develop a high-performing team, fostering a positive and inclusive work environment.

Requirements:

  • Proven experience in a management position within the leisure or fitness industry, with a strong track record of success.
  • Passion for customer service and a commitment to delivering exceptional experiences.
  • Qualifications in a relevant field, such as Level 2 Gym Instruction or a related certification.
  • Experience in driving sales and marketing initiatives, with a focus on customer acquisition and retention.
  • Strong leadership and team management skills, with the ability to motivate and inspire a high-performing team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • JD Discount card at all JD affiliates.
  • Annual Leave Scheme.
  • Free Gym Membership.