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Front Office Receptionist
2 months ago
We are seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Apex City of Bath Hotel. As a key member of our Guest Services Team, you will be responsible for delivering exceptional customer service and creating a warm welcome for our guests.
Key Responsibilities- Greet guests with a friendly smile and provide a seamless check-in and check-out experience
- Offer accurate information and recommendations to guests regarding local attractions and hotel facilities
- Provide excellent communication and problem-solving skills to resolve guest queries and concerns
- Work collaboratively with the Front Office team to ensure a smooth and efficient operation
- Participate in ongoing training and development to enhance skills and knowledge
- A competitive rate of pay and a generous range of employee benefits
- Opportunities for career growth and development
- A fun and supportive work environment
- Access to our state-of-the-art gym and pools
- Healthy meals and snacks
- Employee events and celebrations
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and conflict resolution skills
- Ability to work flexible hours, including evenings and weekends
- Previous experience in a customer-facing role
We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. If you have a warm and welcoming personality, excellent communication skills, and a keen eye for detail, we would love to hear from you.
We encourage you to bring your unique personality and ideas to the role and to be part of our exciting journey as a Front Office Receptionist at Apex City of Bath Hotel.
