Senior Leadership Role within Commercial Services Department

4 days ago

Bury St, Suffolk, United Kingdom East of England Ambulance Service Full time

Job Overview

The East of England Ambulance Service is seeking a highly skilled and experienced professional to fill the Senior Leadership Role within our Commercial Services Department. This pivotal position plays a vital part in shaping the future of patient care by driving the delivery of high-quality, safe, and progressive training programs.

Main Duties of the Job

  • Drive the delivery of effective, quality, and safe training provision for both internal and external stakeholders.
  • Manage complex external relationships with clinical, co-responding, and business partners across diverse markets.
  • Cultivate strong commercial relationships with industry partners, stakeholders, and national organizations.
  • Navigate the intricate details and broader strategic landscape of training and clinical practice.
  • Deliver innovative leadership to develop cutting-edge training programs for the next generation of healthcare professionals and volunteers.
  • Foster a culture of compassion, learning, and engagement aligned with our Trust Vision and Values.
  • Provide direct leadership to the TrainEEAST Team and contribute to the senior leadership of all Commercial Teams within the Department.

Working for Our Organisation

The East of England Ambulance Service employs over 5,000 staff with a further 1,000+ volunteers who between them cover 7,500 square miles and care for a population of more than 6 million.

We manage a fleet of over 1,000 vehicles, including double-staffed ambulances, rapid response cars, operational commander response vehicles, patient transport, and support service vehicles.

Our core values are:

  • Care - We value warmth, empathy, and compassion in all our relationships.
  • Teamwork - Together as one, we work with pride and commitment to achieve our vision.
  • Quality - We strive to consistently achieve high standards through continuous improvement.
  • Respect - We value individuals, including our patients, our staff, and our partners in every interaction.
  • Honesty - We value a culture that has trust, integrity, and transparency at the centre of everything we do.

Our Goals

We aim to:

  • Be an exceptional place to work, volunteer, and learn.
  • Provide outstanding quality of care and performance.
  • Be excellent collaborators and innovators as system partners.
  • Be an environmentally and financially sustainable organisation.

Detailed Job Description and Main Responsibilities

  • Drive the delivery of effective, quality, and safe training provision for both internal and external stakeholders.
  • Manage complex external relationships with clinical, co-responding, and business partners across diverse markets.
  • Cultivate strong commercial relationships with industry partners, stakeholders, and national organizations.
  • Navigate the intricate details and broader strategic landscape of training and clinical practice.
  • Deliver innovative leadership to develop cutting-edge training programs for the next generation of healthcare professionals and volunteers.
  • Foster a culture of compassion, learning, and engagement aligned with our Trust Vision and Values.
  • Provide direct leadership to the TrainEEAST Team and contribute to the senior leadership of all Commercial Teams within the Department.

Person Specification

Experience

Essential Criteria

  • Experience in leading a Training team.
  • Leadership experience.

Desirable Criteria

  • Experience in leading a commercial team or business.
  • Experience in leading a commercial training team.

Shortlisting

Essential Criteria

  • Recognised managerial leadership qualification, or applied demonstrable experience.
  • Level 7 Master's Degree in a business-related subject, or equivalent management and senior management experience in a commercial environment related to education and training.

Desirable Criteria

  • Postgraduate Qualification in marketing/sales/promotion.
  • Recognised quality assurance qualification (ie IQA, EQA) or equivalent experience.

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