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Night Operations Coordinator

2 months ago

Edinburgh, Edinburgh, United Kingdom Apex Hotels Ltd Full time

Why Choose Apex Hotels?

We are a dynamic and innovative hospitality company that genuinely cares about our guests and each other. Our family values of Trust, Passion, Friendliness, and Teamwork support us to be ourselves and bring our own personality, passion, and ideas to the role.

Role Overview:

We are seeking a highly motivated and customer-focused Assistant Night Manager to join our Front Office Team. As a key member of our team, you will be responsible for the smooth operation of the hotel during the night shift. Your primary focus will be on delivering exceptional customer service, ensuring the safety and security of our guests, and maintaining a high level of service quality.

Main Responsibilities:

  • Front Desk Operations: Be present in the lobby and reception area during peak times, providing a warm welcome to our guests and supporting your team members.

Key Skills and Qualities:

  • Excellent Communication Skills: Ability to effectively communicate with guests, colleagues, and management.
  • Staff Management: Strong leadership and team management skills to motivate and guide your team.
  • Health and Safety: Good knowledge of health and safety procedures to ensure a safe and secure environment for our guests.

What We Offer:

We offer a competitive salary, opportunities for career growth and development, and a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.