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Parking Appeals Officer

2 months ago

Slough, Slough, United Kingdom Slough Borough Council Full time

**Job Summary**

We are seeking a highly organized and detail-oriented individual to join our team as a Parking Appeals Officer. As a key member of our parking services team, you will be responsible for processing representations and appeals received from drivers/keepers of vehicles issued with Penalty Charge Notices.

**Key Responsibilities**

  • Process representations and appeals received from drivers/keepers of vehicles issued with Penalty Charge Notices
  • Work closely with the parking services team and Highways and Transport teams to resolve appeals
  • Ensure all appeals are processed in a fair and timely manner
  • Provide excellent customer service to drivers/keepers and other stakeholders

**What You'll Need**

  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong attention to detail and ability to maintain accurate records
  • Ability to work independently and as part of a team

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Access to training and development programs