Pension Administrator

4 weeks ago


Castletown, United Kingdom Equiniti Full time
Job Title: Pension Administrator

We are seeking a highly skilled Pension Administrator to join our team at Equiniti. As a key member of our Retirement Solutions department, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:
  • Provide administration services to customers, working to agreed targets and ensuring high levels of customer satisfaction.
  • Complete and check casework, providing feedback and resolving customer enquiries in a timely and professional manner.
  • Draft and issue non-standard correspondence in response to customer enquiries, demonstrating excellent communication skills.
  • Perform and issue pension calculations, including manual calculations, and maintain accurate records.
  • Carry out projects and ad-hoc activities as determined by your Team Leader, demonstrating flexibility and a willingness to learn.
Requirements:
  • Excellent attention to detail and ability to follow defined processes and procedures.
  • Strong communication and interpersonal skills, with the ability to develop positive and productive working relationships.
  • Computer literate with a willingness to learn a variety of systems and software.
  • Strong numeracy and literacy skills, with the ability to work accurately and efficiently.
What We Offer:
  • A competitive salary and benefits package, including a pension scheme and life assurance cover.
  • Opportunities for career development and professional growth, with a focus on employee well-being and work-life balance.
  • A dynamic and supportive team environment, with a commitment to equality and diversity.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that any offer of employment is subject to satisfactory pre-employment screening checks.


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