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Assistant Manager

2 months ago

Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

Deliver Exceptional Guest Experiences

We are seeking a skilled and motivated Assistant Manager - Guest Experience to join our team at Delta by Marriott Cheltenham Chase. As a key member of our hospitality team, you will be responsible for leading and supervising a team to deliver a high standard of guest experience.

Key Responsibilities:

  • Supervise and lead a team to deliver exceptional guest experiences
  • Drive revenue growth through upselling and promoting hotel services
  • Ensure all team members have the necessary training to provide excellent service
  • Work collaboratively with the team to achieve business objectives

Requirements:

  • Previous experience in a supervisory role in a hospitality food and beverage department
  • Ability to work in a professional, efficient, and high-quality service-oriented operation
  • Good knowledge of wines and spirits
  • Excellent team motivator and team builder

About Us:

Delta by Marriott Cheltenham Chase is a 4-star, 122-bedroom hotel located on the outskirts of Gloucester. Our hotel features a range of amenities, including a gym, pool, sauna, steam room, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.

What We Offer:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Marriott Worldwide discounts
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking