Sales Support Coordinator

4 weeks ago


Dover, Kent, United Kingdom New Appointments Group Full time

Sales Support Coordinator

We are excited to present a unique opportunity for a dedicated Administrator with a background in sales and customer service to join a leading global manufacturer in a full-time, permanent position.

Compensation: The salary ranges from £24,000 to £27,000 per annum, based on experience. Additional benefits include:

  • Opportunities for career advancement with comprehensive training
  • Life insurance coverage
  • Contributory pension plan
  • 25 days of annual leave plus public holidays
  • A day off to celebrate your birthday
  • Employee wellness program
  • Flexible working arrangements
  • Early finish on Fridays
  • And much more

You will become part of a well-established team, contributing to the delivery of exceptional customer service in a dynamic and varied role that demands flexibility and adaptability. This position is highly process-oriented, requiring you to manage the complete workflow from quotation to shipping.

Ideal Candidate Profile:

Experience in a manufacturing environment is preferred. Proficiency in MS Excel is essential.

Your Responsibilities Will Include:

  • Managing inquiries from multiple channels
  • Updating the company CRM system to track and manage customer interactions
  • Responding to requests for quotes and generating accurate quotations
  • Creating customer accounts, purchase orders, and contract documentation
  • Overseeing the order fulfillment process, including shipping and customs documentation

Required Experience, Skills & Knowledge:

  • A minimum of 3 years in a customer service role, with solid administrative experience
  • Ability to meet deadlines, stay organized, and adhere to established processes
  • Proficient in MS Office, with experience in data entry and CRM systems
  • Excellent communication skills, particularly over the phone
  • A collaborative team player

Please submit your CV in Word format. Thank you.

New Appointments Group, expertly matching employers and job seekers since 1975. We are committed to promoting diversity, equality, and opportunity for all.



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