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Account and Sales Growth Specialist
2 months ago
About Rockshop Wholesale:
We are a leading wholesale business specializing in gemstones, fossils, crystals, and minerals. As a family-run company, we are passionate about what we do and are looking for someone equally enthusiastic to join our team.
About the Role:
We are seeking a driven and experienced Sales/Account Manager to lead our sales operations and contribute to the growth of our business. This is a newly created role, perfect for someone with a passion for sales and customer service, who thrives in a collaborative environment.
Key Responsibilities:
- Sales Planning & Strategy: Develop and execute sales plans, identify target markets, and define clear sales objectives.
- Account Management: Reconnect with dormant accounts, manage existing relationships, and gather client feedback.
- Sales Goals: Report on sales goals and performance metrics.
- Customer Relationships: Build and nurture relationships, ensuring high levels of customer satisfaction.
- Team Collaboration: Work closely with team members, providing feedback and coaching to drive performance.
- Competitor Analysis: Stay up to date with industry trends and competitors to adapt strategies accordingly.
About You:
We are looking for someone with proven experience in sales and account management, proficiency in CRM software, Microsoft Office, and SAP. You should be able to work independently and as part of a team, have a genuine interest and enthusiasm for crystals and the wider gemstone industry, and hold a full driving license.
Why Join Us:
As a member of our team, you will have the opportunity to be part of a passionate team in an exciting industry, build and develop lasting customer relationships, and enjoy a competitive salary with bonus potential and a supportive work environment.