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Senior Operations Manager
2 months ago
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at ESS. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our contract management division.
Key Responsibilities- Contract Management: Develop and implement effective contract management strategies to ensure compliance with client requirements and company standards.
- Team Leadership: Lead and motivate a team of contract managers to achieve sales growth, customer satisfaction, and operational efficiency.
- Business Development: Identify and pursue new business opportunities to drive revenue growth and expand our contract management services.
- Financial Management: Analyze and manage financial data to ensure accurate budgeting, forecasting, and cost control.
- Client Relationship Management: Build and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Senior Management Experience: Proven track record of leading and inspiring operational teams to deliver results.
- Contract Management Expertise: Strong knowledge of contract management principles, practices, and procedures.
- Business Development Skills: Ability to identify and pursue new business opportunities to drive revenue growth.
- Financial Acumen: Strong analytical and financial management skills to ensure accurate budgeting, forecasting, and cost control.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills to build and maintain strong relationships with clients and team members.
- Catering or Facilities Management Background: Experience in the catering or facilities management industry.
- Project Management Skills: Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Change Management Experience: Experience in leading and implementing change management initiatives to drive business growth and improvement.
