Administrative Support Specialist

2 weeks ago


Aldershot, Hampshire, United Kingdom Brook Street Full time

Brook Street is pleased to present a rewarding opportunity within the Ministry of Defence. A full-time position as an Administrative Support Specialist has become available, supporting the Regional Rehabilitation Unit (RRU) in Aldershot.

The RRU is dedicated to providing safe and effective healthcare services at a regional level, enhancing operational effectiveness through committed support and coordination.

As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of the unit by performing a variety of administrative tasks.

  • Scheduling and Communication: Manage patient appointments, send correspondence, and utilize electronic medical records systems (DMICP) to maintain accurate patient information.
  • Inventory Management: Track and monitor podiatry insoles using spreadsheets and electronic systems.
  • Patient Attendance Coordination: Organize patient attendance for courses, including sending joining instructions and managing appointments through various platforms.
  • Telephone Support: Respond to patient inquiries regarding appointments, utilizing the DMICP system to review and adjust schedules as needed.
  • Medical Scheduling: Book MRI scans for patients, coordinating with relevant healthcare providers.
  • Data Entry and Maintenance: Maintain appointment records using a user-friendly computer program similar to Excel.

The ideal candidate will possess strong administrative skills, excellent organizational abilities, and proficiency in Microsoft Office Suite. Effective communication and problem-solving skills are essential for success in this role.



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