Facilities Services Supervisor UKI North

2 months ago


Glasgow, Glasgow City, United Kingdom CHUBB Full time
Job Summary

We are seeking a highly skilled Facilities Services Supervisor to join our team at CHUBB. The successful candidate will be responsible for supervising facilities services in assigned offices, ensuring the continuous operation of CHUBB's services within our properties.

Key Responsibilities
  • Manage the performance of facilities-related service providers, ensuring all contracts are appropriately detailed, SLAs and KPIs are in place, and contractors are reviewed against these standards at least every quarter.
  • Develop and manage a central repository for all critical FM information, including leases, service contracts, and maintenance schedules.
  • Support the Regional FM on relocation projects, including working closely with IT and their service partners.
  • Supervise post room services in the Glasgow office, ensuring all tasks are performed professionally and efficiently, within agreed SLAs.
  • Process invoices for facility-related costs, ensuring accurate allocations and timely quarter closers.
  • Process sub-tenant invoices and follow up on a quarterly basis for all subtenants in the UK South region.
Requirements and Experience
  • Degree or equivalent experience qualified in Facilities Management, or relevant apprenticeship and perennial respective work experience.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with staff at all levels.
  • Passion for customer service and high standards, allied with a keen eye for detail.
  • Experience in facility services coordination in offices with over 300 employees.
  • Facility services management through SLAs and indicator performance reviews.
  • Experience working within a corporate office environment and as part of a team.
  • Excellent knowledge of digital literacy, particularly in Excel and PowerPoint.


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