Flow System Operations Manager

4 weeks ago


Warrington, Warrington, United Kingdom Royal Mail Group Full time
About the Role

We are seeking a highly skilled Flow System Manager to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for managing the automated parcel sorting system performance via SCADA, CCTV, and warehouse management systems.

You will provide accurate reporting to resolver groups and the senior leadership team, making timely business-critical decisions based on data feeding into the flow room. Your goal will be to ensure all mail types are processed on time and to instruct and influence managers within the operation with their holistic view of the site.

You will design, maintain, and review sort plans through warehouse management systems, system and flow room SOPs, and SCADA data to identify faults and request preventative maintenance and repairs. You will work alongside and prioritize the engineering team's workload to rectify faults and blockages and ensure assets are available for planned preventative maintenance.

Additionally, you will manage vehicle flow through the yard management system to maximize efficiency.

About You

To be successful in this role, you will possess experience of working in a flow or control room environment in an automated processing facility with SCADA and warehouse management systems experience. You will have strong data analytic skills and experience of designing and maintaining system and flow or control room processes.

You will have strong Excel and Microsoft suite skills, and the ability to translate technical information to a wide audience. You will have a good understanding of continuous improvement principles and the ability to work under pressure in a fast-paced automated environment.

You will be adaptable and receptive to new ideas and processes, and willing to adjust to changing demands and circumstances. You will be skilled at identifying solutions to problems, and able to utilize the expertise, skills, and experience of others as appropriate.

Shift Pattern

The successful candidate will work a 2-week alternating rotation, with varying shifts including days, evenings, and weekends.

Benefits

Royal Mail Group offers a range of benefits, including a competitive salary, shift allowance, 10% bonus potential, 25 days annual leave, and a company pension scheme with highly competitive contribution rates.

We also offer a range of family-friendly benefits, including enhanced maternity pay, paternity leave, adoption leave, and shared parental leave. You will also have access to a range of discounts and offers, as well as supportive and generous company sick pay.

We are committed to supporting the wellbeing of our employees and their families, with access to a range of services and tools to help you get the most out of life.

Next Steps

The next stage of the selection process will be a face-to-face interview consisting of competency-based and role-specific questions, and a management scenario exercise.

We want to give you the opportunity to shine, so we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind.

We are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.



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