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Administrative Support Specialist

2 months ago


Great Doddington, Northamptonshire, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our dynamic administration team at Cambridgeshire and Peterborough NHS Foundation Trust. As an Administrative Support Specialist, you will provide efficient and effective administrative support to our mental health clinical team, ensuring seamless communication and administrative systems are maintained.

Key Responsibilities
  • Provide administrative support to clinical staff, including consultant psychiatrists, to ensure timely and effective communication.
  • Manage all calls in a controlled and professional manner, dealing with difficult callers in a calm and professional manner.
  • Maintain filing in electronic records, ensuring that it is kept up to date at all times, in accordance with Trust procedures.
  • Register referrals, maintain administration resulting from clinics, including appointment bookings and cancellations.
  • Provide operational support for clinical letters/correspondence using necessary computerized systems.
  • Travel independently around the county, meeting strict time deadlines, and hold a full UK driving license.
Requirements
  • Education to GCE/GCSE standard.
  • Good command of written English.
  • RSA stage II/NVQ Level 2 in Administration or equivalent.
  • Experience of working in a busy and demanding office/customer-facing environment.
  • Experience of planning and organizing own workload and of staff within own span of control.
What We Offer

As an Administrative Support Specialist at Cambridgeshire and Peterborough NHS Foundation Trust, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering high-quality care to our patients. We offer a range of benefits, including opportunities for professional development and a competitive salary package.