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Front of House Team Member

2 months ago

Skipton, North Yorkshire, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a friendly and customer-focused individual to join our team at Skipton North (Gargrave) Premier Inn as a Front of House Team Member.

About the Role

As a Front of House Team Member, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. You will be responsible for ensuring that our guests have a comfortable and enjoyable stay, and that they feel valued and cared for.

You will work closely with our housekeeping team to ensure that our rooms are perfect for our guests, and that our guests have everything they need to make their stay with us special.

What You'll Do
  • Provide exceptional customer service to our guests, ensuring that they have a positive and memorable experience.
  • Work closely with our housekeeping team to ensure that our rooms are clean and tidy, and that our guests have everything they need.
  • Be a team player, working collaboratively with our other team members to ensure that our guests receive the best possible service.
  • Be flexible and adaptable, able to work a variety of shifts, including evenings and weekends.
Why You'll Love It Here

We offer a range of benefits and perks, including:

  • Training and support to help you develop your skills and career.
  • A Whitbread Benefits card, giving you access to discounts and savings on a range of products and services.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.
What We're Looking For

We are looking for someone who is passionate about customer service, and who is able to work well in a team. You will be a friendly and approachable individual, who is able to communicate effectively with our guests and colleagues.

You will be flexible and adaptable, able to work a variety of shifts, including evenings and weekends. You will also be able to work independently, using your own initiative to resolve any issues that may arise.

We offer a competitive hourly rate, and the opportunity to work for a leading hospitality business. If you are a motivated and customer-focused individual, who is looking for a new challenge, we would love to hear from you.