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Gas Service and Repair Specialist
2 months ago
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Location: Aberdeen
Salary: Base salary of £43,733
Job Type: Permanent
Job Overview:
We are seeking a highly motivated and skilled Service and Repair Gas Engineer to join our dynamic team at Rock Managed Services. This role involves working in your local area, providing top-notch service to our valued customers. If you thrive in a field-based role and enjoy problem-solving, this is the perfect opportunity for you.
Key Responsibilities:
- Conducting maintenance and repair services on a variety of equipment in customers' homes.
- Utilising state-of-the-art fault-finding equipment to diagnose issues effectively.
- Upselling and fitting additional products as required to enhance the customer experience.
- Managing your work schedule efficiently to cover 6-8 jobs per day within your local area.
- Providing exceptional customer service and maintaining a professional image in all interactions.
Induction and Training:
- Induction: 8 days of classroom-based training.
- First Day: Arrange your own transport; travel expenses will be reimbursed (keep receipts).
- Support and Monitoring (S&M): Ongoing support and monitoring for the first 2-3 weeks to ensure you are comfortable and proficient in your role as a Gas Engineer.
Perks and Benefits:
- Base Salary: £43,733 per annum.
- Location Allowance (LWA): Up to £6,000, dependent on area.
- Bonus Scheme: Uncapped earnings potential through our quarterly bonus scheme. Average earnings are around £54,000, with higher potential for those who excel in upselling and additional product fitting.
- Work Schedule: 40-hour working week, spread over 5 days. Shifts can start as early as 7am and end as late as 8pm, with weekends considered core working hours. Shift patterns are provided 6 weeks in advance with an option to input shift preferences.
- Overtime (OT): Paid at time and a half.
- Annual Leave: 33 days, including bank holidays.
- Company Discounts: Available on various products and services.
- Pension Scheme: Generous contributions from the company.
- Private Healthcare: Comprehensive coverage.
- Equipment Provided: Van (business use only), stock, fuel card, branded uniforms, and access to a national technical helpdesk.
