Current jobs related to Reservation Coordinator - Cambridge, Cambridgeshire - AccorHotel

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccor is seeking a highly organized and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing hotel reservations, coordinating events, and providing exceptional customer service.Main Responsibilities:Manage daily reservations checks from various platforms, ensuring accuracy and...

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccor is seeking a highly organized and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing hotel reservations, coordinating events, and providing exceptional customer service.Main Responsibilities:Manage daily reservations checks from various platforms, ensuring accuracy and...

  • Reservation Coordinator

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccor is seeking a highly organized and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing hotel reservations, coordinating events, and providing exceptional customer service.Main Responsibilities:Manage daily reservations checks from various platforms, ensuring accuracy and...

  • Reservation Coordinator

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccor is seeking a highly organized and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing hotel reservations, coordinating events, and providing exceptional customer service.Main Responsibilities:Manage daily reservations checks from various platforms, ensuring accuracy and...

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccor is seeking a highly organized and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing hotel reservations, coordinating events, and providing exceptional customer service.Main Responsibilities:Manage daily reservations checks from various platforms, ensuring accuracy and...

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job DescriptionAccommodation and Events CoordinatorWe are seeking a highly organized and detail-oriented Accommodation and Events Coordinator to join our team at Accor. As a key member of our hotel operations team, you will be responsible for coordinating and managing all aspects of accommodation and events, ensuring seamless execution and exceptional...

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job DescriptionMain Responsibilities:Conduct daily reservations checks from various platforms to ensure accurate and up-to-date information.Verify and update reservations, comments, payments, and commissions on a daily basis.Monitor and submit OTA commissions on a weekly basis.Update trackers and reports on a daily basis to maintain accurate records.Manage...

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job DescriptionMain Responsibilities:Conduct daily reservations checks from various platforms to ensure accurate and up-to-date information.Verify and update reservations, comments, payments, and commissions on a daily basis.Monitor and submit OTA commissions on a weekly basis.Update trackers and reports on a daily basis to maintain accurate records.Manage...

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccor is seeking a highly organized and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing hotel reservations, bookings, and events, ensuring seamless customer experiences and maximizing revenue opportunities.Main Responsibilities:Manage daily reservations checks from various...

  • Reservation Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccor is seeking a highly organized and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing hotel reservations, bookings, and events, ensuring seamless customer experiences and maximizing revenue opportunities.Main Responsibilities:Manage daily reservations checks from various...

  • Reservation Coordinator

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job DescriptionAccommodation and Events CoordinatorWe are seeking a highly organized and detail-oriented Accommodation and Events Coordinator to join our team at Accor. As a key member of our hotel operations team, you will be responsible for coordinating and managing all aspects of accommodation and events, ensuring seamless execution and exceptional...

  • Reservation Coordinator

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job DescriptionAccommodation and Events CoordinatorWe are seeking a highly organized and detail-oriented Accommodation and Events Coordinator to join our team at Accor. As a key member of our hotel operations team, you will be responsible for coordinating and managing all aspects of accommodation and events, ensuring seamless execution and exceptional...

  • Reservation Coordinator

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Description:As a Reservationist at Accor, you will be responsible for managing daily reservations checks from various platforms, ensuring all back-ups, comments, and payments are accurate. You will also be responsible for checking OTA commissions, submitting weekly commissions on Fastcom, and updating various trackers on a daily basis. Additionally, you...

  • Reservation Coordinator

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Title: ReservationistAccommodation and Events SpecialistWe are seeking a highly organized and customer-focused Reservationist to join our team at Accor. As a key member of our hotel operations team, you will be responsible for managing reservations, bookings, and guest experiences.Main Responsibilities:Manage daily reservations checks from various...

  • Reservation Operations Coordinator

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Job Description:Main responsibilities:Daily reservations checks from all channels, including Accor, Expedia, and FITs.Ensure all back-ups, comments, and payments are accurately set in the system.Monitor OTA commissions on a daily basis.Submit weekly commissions reports to Fastcom.Update various trackers on a daily basis, including no-shows, cancellations,...

  • Reservations Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and organized Reservations Agent to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for managing phone calls and email enquiries, supporting group bookings and individual guest enquiries, and processing payments and authorizations.Key...

  • Reservations Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and organized Reservations Agent to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for managing phone calls and email enquiries, supporting group bookings and individual guest enquiries, and processing payments and authorizations.Key...

  • Reservations Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and organized Reservations Agent to join our team at AccorHotel.Key Responsibilities:Manage phone calls and respond to incoming email enquiries in a timely and professional manner.Support with group bookings, meeting room bookings, and individual guests' enquiries.Complete and maintain daily...

  • Reservations Coordinator

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Reservations AgentWe are seeking a highly motivated and organized individual to join our team as a Reservations Agent at AccorHotel.Key Responsibilities:Manage phone calls and respond to incoming email inquiries in a timely and professional manner.Support with group bookings, meeting room bookings, and individual guest inquiries.Complete and maintain daily...

  • Reservations Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and organized Reservations Agent to join our team at AccorHotel.Key Responsibilities:Manage phone calls and respond to incoming email enquiries in a timely and professional manner.Support with group bookings, meeting room bookings, and individual guests' enquiries.Complete and maintain daily...

Reservation Coordinator

2 months ago

Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time
Job Description

Key Responsibilities:

  • Daily Reservations Checks: Verify all reservations from various platforms, including Accor, Expedia, and FITs, to ensure accuracy and completeness.
  • Reservations Management: Ensure all back-ups, comments, and payments are properly set up and processed.
  • OTA Commission Checks: Conduct daily checks on commissions from online travel agencies.
  • Weekly Commission Submissions: Submit commissions to Fastcom on a weekly basis.
  • Tracker Updates: Update various trackers daily, including no-shows, cancellations, and other relevant metrics.
  • Customer Enquiries: Manage reservations and booking enquiries via telephone, email, and face-to-face interactions.
  • Business Expertise: Develop in-depth knowledge of the hotel's bedrooms and events to effectively handle initial enquiries.
  • Hotel Show Arounds: Arrange and deliver professional hotel show arounds to promote accommodation and meeting space sales.
  • Group Bookings: Support group bookings from start to finish and liaise with other departments as needed.
  • Client Enquiries: Serve as the first point of contact for client enquiries regarding accommodation and meeting and events.
  • Event Coordination: Provide exceptional administrative skills to coordinate events, including corporate bookings, private functions, and weddings.
  • Function Plans: Create detailed function plans for hotel operations teams to ensure client requirements are met.
  • Reservations System Maintenance: Maintain the accuracy of the in-house reservations system.
  • Booking Enquiries: Respond to all booking enquiries within strict deadlines to secure bookings.
  • Reception Support: Provide support at the reception desk as needed.

Working Hours: Include weekends and public holidays.