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IT Systems Specialist
2 months ago
Minstrell Recruitment Ltd is seeking a dedicated IT Systems Specialist to join our team. This role is pivotal in ensuring the seamless operation of our technology solutions within a dynamic environment.
Key Responsibilities- Provide hands-on technical support and analysis for software, infrastructure, and technology products.
- Ensure the reliability and performance of installed systems and equipment.
- Engage directly with clients to assist with operational analysis, exception handling, and change management.
- Monitor and manage software systems including WCS, WMS, PLC, and SCADA, along with associated hardware.
- Conduct thorough identification, analysis, and root-cause investigations of IT and systems issues.
- Support the software remedy process through detailed investigation.
- Achieve agreed performance objectives and contribute effectively as part of a team or independently.
- Demonstrate flexibility in working hours and locations as required.
- Provide occasional on-call remote support as needed.
- Assist the engineering and maintenance team during breakdowns, repairs, and maintenance activities.
- NVQ/BTEC/C&G Level 3 in an IT discipline is essential; a degree is preferable.
- 3-5 years of experience in IT or related fields.
- Proficient in Linux Operating Systems, including command line interface for OS performance management.
- Strong SQL skills (DML, DDL, TCL) and experience with SQL Developer.
- Familiarity with PL/SQL language and hands-on database experience, particularly with Oracle, is beneficial.
- 1+ years of experience in software application support and incident investigation is desirable.
- Experience in logistics, high-volume manufacturing, distribution, production planning, or transportation is advantageous.
- Company contribution of up to 6% towards pension.
- Private healthcare coverage, including dental and optical services.
- Cycle to work scheme available.
- Employee referral program.
- Access to an employee assistance program.
Join us at Minstrell Recruitment Ltd and play a crucial role in enhancing our operational efficiency through your expertise in IT systems and automation.
