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Business Operations Manager
2 months ago
Job Summary:
We are seeking a highly capable and proactive Business Operations Manager to provide a broad ranging office support and administrative service for a major service company. The ideal candidate will have previous experience of providing organisational support in a dynamic, office-based role and an appreciation of the commercial importance of delivering a professional, proactive support service across all areas of the business.
Key Responsibilities:
- Oversee the efficient functioning of the office, ensuring that no task falls through the cracks.
- Channel direct communications with the company directors and delegate tasks and duties as required to office staff members.
- Evaluate the work performance of office staff members.
- Keep the company emergency mobile phone in case there are out-of-hours calls to deal with and to then call the "on-call" engineer to book in works.
- Use the CRM software to track appointments and keep customer information.
Requirements:
- Previous experience in office administration or management and showcase excellent customer service skills.
- Exceptional organisational skills, capable of handling scheduling, record-keeping, and managing office resources efficiently.
- Strong problem-solving skills to address and resolve issues as they arise, ensuring minimal disruption to business operations.
- Familiarity with industry-specific software, general office software (like Microsoft Office & Excel), and administrative tools.
- Leadership qualities and ability to manage a team, motivate, guide, and support staff, while ensuring that the office operates effectively and cohesively.
About Us:
MaxAd Fixed Fee Recruitment is a trusted recruitment agency providing high-quality candidates to businesses across various industries. We are committed to delivering exceptional service and customer excellence.
What We Offer:
- An attractive salary and benefits package.
- A fantastic opportunity to join a friendly, employee-focused organisation with a proud history of providing service and customer excellence.
