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Aftersales Excellence Coach

2 months ago

SouthendonSea, Southend-on-Sea, United Kingdom MSX International Limited Full time
Job Description

Aftersales Excellence Coach Role

Job Summary

MSX International Limited is seeking a highly skilled Aftersales Excellence Coach to support our clients' dealerships in improving their aftersales performance in the UK.

Key Responsibilities

  • Provide coaching and guidance to dealership teams to enhance their aftersales capabilities.
  • Conduct workshops and training sessions to improve sales and service processes.
  • Collaborate with clients to identify areas for improvement and develop strategies to address them.
  • Monitor and analyze performance metrics to measure the effectiveness of coaching and training initiatives.

Requirements

  • Proven experience in aftersales coaching or a related field.
  • Strong knowledge of automotive aftersales processes and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer

  • A competitive salary up to £45,000 per year.
  • A temporary contract with the possibility of extension.
  • A 40-hour workweek, Monday to Friday.
  • A field-based role, ideally in Southern England.

About MSX International Limited

MSX International Limited is a leading provider of automotive aftersales solutions. We work with clients to improve their dealership performance and customer satisfaction.