Current jobs related to Aftersales Excellence Coach - SouthendonSea, Southend-on-Sea - MSX International Limited
-
Sales Performance Coach
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeSales Performance Coach - McCarthy StoneWe are seeking a skilled Sales Performance Coach to enhance sales performance and customer service excellence in our dynamic contact centre team. In this role, you will work closely with Sales Advisors and Customer Service Advisors, providing coaching and feedback to improve call quality, sales conversion, and customer...
-
Sales Performance Coach
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full timeSales Performance Coach OpportunityWe are seeking a skilled Sales Performance Coach to enhance sales performance and customer service excellence in our dynamic contact centre team. In this role, you will work closely with Sales Advisors and Customer Service Advisors to maximise their potential, improve call quality, and consistently deliver outstanding...
-
DL Kids Coach
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom David Lloyd Clubs Full timeDL Kids Coach RoleAre you passionate about working with children and creating a fun, engaging environment for them to thrive? As a DL Kids Coach at David Lloyd Clubs, you will be responsible for hosting a variety of games, sporting activities, and art sessions for our members aged 3-12. Our holiday club programmes run during school holidays and are a...
-
Fitness Coach
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Fusion Lifestyle Full timeFitness Instructor RoleFusion Lifestyle is seeking a motivated and enthusiastic Fitness Instructor to join our team at our leisure centre in Southend-on-Sea. As a Fitness Instructor, you will be responsible for delivering high-quality fitness classes and sessions to our members, ensuring a safe and enjoyable experience for all. You will also be required to...
-
Fitness Coach
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Fusion Lifestyle Full timeFitness Instructor OpportunityBecome a Gym Instructor at Fusion Lifestyle: As a Gym Instructor, you will be responsible for warmly welcoming customers, ensuring equipment is used safely, and encouraging users by devising and delivering fitness assessments and programs. You will also deliver group exercise classes when required, requiring experience of...
-
Permanent PE Supervisor
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Vision for Education - Essex Full time £110 - £130Job Title: Permanent PE SupervisorAbout the Role:We are seeking a knowledgeable and enthusiastic PE Cover Supervisor to support students in the absence of the class teacher. The successful candidate will have the opportunity to work on daily supply or in longer fixed term supply contracts.Responsibilities:* Lead lessons in Physical Education in the Sports...
-
Retail Supervisor
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Sports Direct Full timeJob Title: Retail Supervisor - Southend-on-SeaWe are seeking an experienced Retail Supervisor to join our team at Sports Direct in Southend-on-Sea. As a key member of our store leadership team, you will be responsible for leading a small team and driving sales growth through excellent customer service and visual merchandising.Key Responsibilities:Lead a...
-
Retail Supervisor
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Sports Direct Full timeJob Title: Retail Supervisor - Southend-on-SeaWe are seeking an experienced Retail Supervisor to join our team at Sports Direct in Southend-on-Sea. As a key member of our store leadership team, you will be responsible for leading a small team and driving sales growth through excellent customer service and visual merchandising.Key Responsibilities:Lead a...
-
Executive Chef
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Grosvenor Casinos Full timeJob Title: Chef - Southend-on-SeaAbout the Role:As Grosvenor's Head Chef, you will be responsible for transforming our kitchen into a centre of culinary excellence. Your role will involve meticulously planning and organising the kitchen for seamless operation, ensuring it is stocked with fresh ingredients and equipped with necessary tools. You will also be...
-
Casino Operations Manager
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom The Rank Group Full timeAbout UsThe Rank Group is a leading gaming and entertainment company with a rich history of innovation and excellence. Our Grosvenor Casinos brand is a flagship operation, offering a unique and exciting experience for customers across the UK.Job OverviewWe are seeking a highly skilled and experienced Casino Manager to join our team in Southend-On-Sea. As a...
-
Casino Operations Manager
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom The Rank Group Full timeAbout UsThe Rank Group is a leading gaming and entertainment company with a rich history of innovation and excellence. Our Grosvenor Casinos brand is a flagship operation, offering a unique and exciting experience for customers across the UK.Job OverviewWe are seeking a highly skilled and experienced Casino Manager to join our team in Southend-On-Sea. As a...
-
Estate Agency Manager
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom haart Full timeUnlock Your Potential as a Spicerhaart PartnerAre you a seasoned estate agent looking for a new challenge? Do you want to build a successful business with the support of a leading estate agency? Look no further than Spicerhaart, the UK's leading independent estate agency.As a Spicerhaart Partner, you'll have the opportunity to work from home and enjoy a...
-
Executive Chef
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Grosvenor Casinos Full timeChef - Southend-on-SeaCompany DescriptionJob DescriptionSalary - 14.15 per hourBalanced 40-hour work week - Because we believe in work-life harmonyShare of Tips - Your exceptional service is recognised with a share of the tipsOutside of London Night Shift Bonus - Enjoy an extra 1 per hour, adding more to your pay50% Off All Food - Treat you and your family...
-
Fitness Career Developer
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom JD Gyms Full timeJoin Our Team as a Personal Trainer and Fitness CoachWe are seeking a highly motivated and passionate Personal Trainer to join our team at JD Gyms. As a Personal Trainer, you will have the opportunity to develop your career in a dynamic and fast-paced environment, working with a diverse range of clients and helping them achieve their fitness goals.About the...
-
Fitness Career Developer
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom JD Gyms Full timeJoin Our Team as a Personal Trainer and Fitness CoachWe are seeking a highly motivated and passionate Personal Trainer to join our team at JD Gyms. As a Personal Trainer, you will have the opportunity to develop your career in a dynamic and fast-paced environment, working with a diverse range of clients and helping them achieve their fitness goals.About the...
-
Executive Culinary Director
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Grosvenor Casinos Full timeAbout UsGrosvenor Casinos is a leading casino group in the UK, committed to providing a safe and welcoming environment for our customers and colleagues. We're passionate about delivering exceptional customer experiences and creating memorable moments for everyone who visits our venues.As a key player in the UK's entertainment industry, we're dedicated to...
-
Executive Culinary Director
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Grosvenor Casinos Full timeAbout UsGrosvenor Casinos is a leading casino group in the UK, committed to providing a safe and welcoming environment for our customers and colleagues. We're passionate about delivering exceptional customer experiences and creating memorable moments for everyone who visits our venues.As a key player in the UK's entertainment industry, we're dedicated to...
-
Southend-on-Sea, Southend-on-Sea, United Kingdom JD Gyms Full timeUnlock Your Potential as a Personal Trainer at JD GymsWe are seeking a motivated and ambitious Personal Trainer to join our team at JD Gyms. As a Fitness Coach and self-employed Personal Trainer, you will have the opportunity to develop your career and build a successful business within a dynamic and award-winning gym chain.As a Fitness Coach, you will be...
-
Executive Chef
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Grosvenor Casinos Full timeJob SummaryAs a key member of the Grosvenor Casinos team, the Head Chef will play a pivotal role in transforming our kitchen into a centre of culinary excellence. This role requires a highly skilled and experienced chef who can plan and organise the kitchen for seamless operation, ensuring it is stocked with fresh ingredients and equipped with necessary...
-
Senior Underwriter
1 month ago
Southend-on-Sea, Southend-on-Sea, United Kingdom The Recruiter Ltd Full timeJob Title: Senior UnderwriterJob Type: PermanentLocation: Southend on Sea, EssexSalary: Not specifiedRef: Not specifiedAbout the RoleWe are seeking an experienced Senior Underwriter to join our team at The Recruiter Ltd. As a Senior Underwriter, you will be responsible for managing a team of Underwriters and Assistant Underwriters, overseeing the renewal...
Aftersales Excellence Coach
2 months ago
About the Role:
We are seeking a highly skilled Aftersales Excellence Coach to join our team at MSX International Limited. As an Aftersales Excellence Coach, you will play a crucial role in supporting our clients' dealerships in improving their aftersales performance.
Key Responsibilities:
- Deliver improvements in aftersales key performance indicators, including workshop productivity
- Engage and work with management and staff to root cause areas of underperformance, agree action plans, and coach improved techniques in customer satisfaction, customer preparation, technical pre-plan, team working, communication, process improvement, quality management, quality control processes, and analysis
- Facilitate sustainable solutions and continuous improvement
- Ensure service levels are maintained to the client by consistently applying the coaching structure, using agreed analysis tools, and presenting a professional image
Requirements:
- Automotive aftersales experience of minimum 3-5 years
- Good knowledge of business KPI data and the ability to analyze and identify opportunities
- Experience of aftersales process implementation
- Flexible approach to work
- Self-sufficient and self-starter
- Effective communicator
- Ability to prioritize workload to deliver agreed contracted days
- Accurate and timely administration
- Valid UK driving license
What We Offer:
- Up to £45,000 per year pro rata
- Company car
- Company credit card
- Fuel card
- 25 days annual leave (plus Bank Holidays) pro rata
- Pension plan
- Cash back healthcare scheme
- Potential to progress within the company with global opportunities
Working Pattern and Location:
- 40 hours per week
- Monday - Friday
- Field-based, hybrid working with quarterly national team meetings
- Temporary contract until December 2024 with potential extension to July 2025