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Front of House Team Leader

2 months ago


London, Greater London, United Kingdom Search Full time

Role Overview

We are seeking an experienced Front of House Team Leader to join our client's team in Central London. As a key member of the front of house team, you will be responsible for supervising a busy and friendly team, ensuring a 5* service and maintaining high standards.

Key Responsibilities

  • Supervise a team of receptionists on the client floor
  • Motivate and lead your team to achieve excellent service
  • Responsible for the meeting room booking system and booking events and conferences
  • Ensure the health and safety of the reception area and front of house
  • Assist with administrative tasks and manage incoming and outgoing calls

Requirements

  • Previous experience managing in a corporate environment
  • Experience in managing a front of house team on a daily basis
  • Proven experience in motivating a team to achieve an excellent service
  • Immaculate personal presentation with a genuine smile
  • Flexible and adaptable to respond to differing client needs
  • Confident, enthusiastic, and motivated to deliver great service

About the Opportunity

This is an excellent opportunity for career progression and to be part of a company that invests in motivating and developing your career.