Customer Retention Manager

About HalfordsWe are a leading specialist retailer dedicated to providing an integrated, unique, and convenient service experience for our customers.Our mission is to inspire and support a lifetime of motoring and cycling. We achieve this through customer-driven innovation and a distinct product range that meets the needs of our customers.About the RoleThe...

About the RoleWe're seeking a talented Customer Care Team Leader to join our dynamic team at Mindful Chef Ltd. As a key member of our Customer Care team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing team to achieve customer satisfaction targets and drive...

About the RoleWe're seeking a highly motivated and experienced Customer Care Team Lead to join our dynamic team at Mindful Chef Ltd. As a key member of our Customer Care team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing Customer Care team to achieve...

About the RoleWe're seeking a highly motivated and experienced Customer Care Team Lead to join our dynamic team at Mindful Chef Ltd. As a key member of our Customer Care team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead a high-performing Customer Care team to achieve...

About the RoleWe are seeking a highly motivated and experienced Customer Care Team Leader to join our dynamic team at Mindful Chef. As a key member of our Customer Care team, you will be responsible for leading a team of customer service representatives, ensuring exceptional customer satisfaction, and driving business growth.The ideal candidate will have a...

About the RoleWe are seeking a highly motivated and experienced Customer Care Team Leader to join our dynamic team at Mindful Chef. As a key member of our Customer Care team, you will be responsible for leading a team of customer service representatives, ensuring exceptional customer satisfaction, and driving business growth.The ideal candidate will have a...

Job Overview:We are seeking a highly skilled Sales Manager to lead our live chat team at Halfords. The ideal candidate will be responsible for managing a team of live chat agents, ensuring exceptional customer service that drives increased retention rates and customer satisfaction. This role requires a leader who can identify and maximize sales...

CRM Manager Job DescriptionWe are seeking a skilled CRM Manager to lead one of our key CRM functions, focusing on new or lapsed customers. As a CRM Manager, you will oversee a team working on the end-to-end campaign lifecycle, offering opportunities for creativity and driving greater personalisation.Key Responsibilities:Develop and implement CRM strategies...

CRM Manager Job DescriptionWe are seeking a skilled CRM Manager to lead one of our key CRM functions, focusing on new or lapsed customers. As a CRM Manager, you will oversee a team working on the end-to-end campaign lifecycle, offering opportunities for creativity and driving greater personalisation.Key Responsibilities:Develop and implement CRM strategies...

CRM Manager Job DescriptionAt Harnham - Data & Analytics Recruitment, we are seeking a skilled CRM Manager to lead one of our key CRM functions. As a CRM Manager, you will be responsible for overseeing the end-to-end campaign lifecycle, specifically focused on new or lapsed customers.Key Responsibilities:Develop and implement CRM strategies to drive customer...

CRM Manager Job DescriptionAt Harnham - Data & Analytics Recruitment, we are seeking a skilled CRM Manager to lead one of our key CRM functions. As a CRM Manager, you will be responsible for overseeing the end-to-end campaign lifecycle, specifically focused on new or lapsed customers.Key Responsibilities:Develop and implement CRM strategies to drive customer...

About UsAt Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to...

About the RoleWe are seeking a highly skilled Disability Manager to join our team at Halfords. As a key member of our HR/People department, you will play a crucial role in supporting the delivery and development of our Motoring club proposition and other lifetime value initiatives.Key ResponsibilitiesCollaborate with cross-functional teams to ensure...

About the RoleWe are seeking a Customer Experience Manager to join our team at Sainsbury's. As a Customer Experience Manager, you will be responsible for leading and developing a team of customer-facing staff to deliver excellent customer service and drive sales growth.Key Responsibilities:Lead and manage a team of customer-facing staff to deliver excellent...

Job Title: Sales Team LeadWe are seeking an experienced Sales Team Lead to lead our live chat team. The ideal candidate will be responsible for managing a team of live chat agents, ensuring exceptional customer service that drives increased retention rates and customer satisfaction.Key Responsibilities:Team Leadership & Development: Lead, mentor, and manage...

Senior Customer Experience Manager£60k - £70k DOERedditch, with potential for hybrid workingWe are seeking a strategic Senior Customer Experience Manager to lead the optimisation and homogenisation of our clients end-to-end customer journey. You will be instrumental in driving quality assurance and compliance initiatives, fostering a customer-centric...

Senior Customer Experience Manager£60k - £70k DOERedditch, with potential for hybrid workingWe are seeking a strategic Senior Customer Experience Manager to lead the optimisation and homogenisation of our clients end-to-end customer journey. You will be instrumental in driving quality assurance and compliance initiatives, fostering a customer-centric...

Senior Customer Experience Manager£60k - £70k DOERedditch, with potential for hybrid workingWe are seeking a passionate and strategic Senior Customer Experience Manager to lead the optimisation and homogenisation of our clients end-to-end customer journey. You will be instrumental in driving quality assurance and compliance initiatives, fostering a...

CRM Manager Job DescriptionAt Harnham - Data & Analytics Recruitment, we are seeking a skilled CRM Manager to lead one of our key CRM functions. As a CRM Manager, you will be responsible for overseeing the end-to-end campaign lifecycle, specifically focused on new or lapsed customers.Key Responsibilities:Develop and implement effective CRM strategies to...

Job Overview:We're seeking a skilled Sales Team Manager to lead our live chat team at Halfords. The ideal candidate will be responsible for managing a team of live chat agents, ensuring exceptional customer service and driving increased retention rates and customer satisfaction.Key Responsibilities:Team Leadership & Development:Lead, mentor, and manage a...