Retail Store Leader

3 weeks ago


Haslemere, Surrey, United Kingdom WHSmith Full time

Job Overview

We are seeking a highly motivated and experienced Store Leader to join our team at WHSmith. As a Store Leader, you will be responsible for leading and inspiring your team to provide exceptional customer service, meet business objectives, and create a working environment that supports the development and growth of our colleagues.

Key Responsibilities

  • Lead and manage a team of retail staff to achieve sales targets and business objectives
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control store operations, including stock management, visual merchandising, and store maintenance
  • Collaborate with other store leaders and the central team to drive business growth and improvement
  • Identify and develop opportunities for staff development and training

Requirements

  • Proven experience in a retail leadership role, preferably in a similar industry
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong business acumen, with the ability to analyze data and make informed decisions
  • Ability to work collaboratively as part of a team, with a customer-focused approach
  • Flexibility and adaptability, with the ability to work in a fast-paced environment

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