Compliance Officer

1 month ago


Luton, Luton, United Kingdom Connect2Luton Full time
Job Title: Compliance Officer

We are seeking a highly skilled Compliance Officer to join our team at Connect2Luton, a recruitment managed service for Luton Borough Council. As a Compliance Officer, you will play a crucial role in ensuring that our housing services meet the highest standards of compliance and governance.

Key Responsibilities:
  • Support the Project Manager in maintaining key action and improvement plans, liaising with key managers across the service.
  • Conduct discovery and analysis across the service to inform the improvement programme.
  • Research good practice and RSH inspection findings, making recommendations based on these findings.
  • Monitor Housing Ombudsman findings, including maladministration and severe maladministration cases, and communicate these findings to the housing service.
  • Act as a liaison point for tenant representative groups, including the Tenant Board and Tenant Scrutiny Panel.
  • Assist in identifying training needs across the service and arranging training where necessary, supporting cultural change.
  • Develop and maintain a database of policies and procedures for the housing service, including a schedule of regular updates.
  • Manage a database of evidence from across the service to support RSH and Consumer Standards requirements, as well as compliance with Housing Ombudsman Spotlight Reports.
  • Prepare updates and communications for various audiences across housing services, including residents, on regulation, inspection, and Housing Ombudsman findings, on behalf of the Project Manager.

About Us

Connect2Luton is a joint venture between Luton Borough Council and Commercial Services Kent Ltd. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

We have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or supplied services to the Council for several years.


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