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Shop Manager

2 months ago


Sheffield, Sheffield, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to join our team at Sue Ryder Hillsborough. As a Shop Manager, you will be responsible for driving business growth, achieving sales targets, and delivering exceptional customer service to our donors and customers.

Key Responsibilities
  • Lead a team of volunteers to deliver great customer service and achieve sales targets
  • Work with the local community to generate donated stock and drive sales
  • Recruit, train, and retain a volunteer team, providing leadership and guidance
  • Set high standards of merchandising and housekeeping, ensuring the health and safety of staff and volunteers
  • Manage effective stock processes through the Epos operation
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
What We Offer
  • Competitive salary and benefits package
  • 27 days holiday rising to 33 with length of service, plus bank holidays (pro rata if part-time)
  • Company pension scheme
  • Staff discount with thousands of retailers
  • Refer a Friend scheme with a £250 payment
  • Enhanced maternity, paternity, and adoption pay
  • Access to an Employee Support Programme
About Us

Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need, and we rely on the generosity of our donors and customers to fund our services.

We are a values-driven organization that prioritizes the well-being and inclusion of our staff and volunteers. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.